[cisco-voip] record Misscall in call manager 4.2

Ahmed Elnagar ahmed_elnagar at rayacorp.com
Fri Oct 1 12:08:30 EDT 2010


I remember that there were a bug with this version regarding CDR…upgrade to the latest SR if available.

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

  

 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Arnold Lesar
Sent: Friday, October 01, 2010 7:25 AM
To: dew.swen at gmail.com; VoIPgroup
Subject: Re: [cisco-voip] record Misscall in call manager 4.2

 

Dear all,

thanks for answering, now i try to installed CDR but, after finished and i try to open my CDR it comes :

let me know how to resoled this issue

 

HTTP Status 500 - Internal Server Error 

________________________________

type Exception report

message Internal Server Error

description The server encountered an internal error (Internal Server Error) that prevented it from fulfilling this request.

exception 

javax.servlet.ServletException: Servlet execution threw an exception
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:260)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:527)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
        at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2396)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
        at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
        at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:458)
        at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:551)
        at java.lang.Thread.run(Unknown Source)

root cause 

java.lang.UnsatisfiedLinkError: no ServiceControl in java.library.path
        at java.lang.ClassLoader.loadLibrary(Unknown Source)
        at java.lang.Runtime.loadLibrary0(Unknown Source)
        at java.lang.System.loadLibrary(Unknown Source)
        at com.cisco.art.general.ServiceControl.(ServiceControl.java:29)
        at com.cisco.art.controller.CtrControlNTServices.(CtrControlNTServices.java:47)
        at LogonServlet.doPost(LogonServlet.java:118)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:247)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:193)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:260)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:527)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
        at org.apache.catalina.core.StandardContext.invoke(StandardContext.java:2396)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:180)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
        at org.apache.catalina.valves.ErrorDispatcherValve.invoke(ErrorDispatcherValve.java:170)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:172)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:641)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:174)
        at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
        at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:480)
        at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:995)
        at org.apache.ajp.tomcat4.Ajp13Processor.process(Ajp13Processor.java:458)
        at org.apache.ajp.tomcat4.Ajp13Processor.run(Ajp13Processor.java:551)
        at java.lang.Thread.run(Unknown Source)
________________________________


Apache Tomcat/4.1.12


 

Regards,

 

Arnold Samuel Lesar

 

------------------------------------------------------
Note: This message was created by ARNOLD SAMUEL LESAR.
------------------------------------------------------

 

--------------------------------------------------------------------------
--------------------------------------------------------------------------
PT. PELITA RELIANCE INTERNATIONAL
Eka Hospital BSD City, Tangerang 
Address : CBD Lot IX, BSD City, Tangerang 
Phone : (+62-21) 256 555 55 
Fax : (+62-21) 256 555 44 
--------------------------------------------------------------------------
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________________________________

From: "dew.swen at gmail.com" <dew.swen at gmail.com>
To: VoIPgroup <cisco-voip at puck.nether.net>; Arnold Lesar <arnoldlesar at yahoo.co.uk>
Sent: Fri, 1 October, 2010 11:15:10
Subject: RE: [cisco-voip] record Misscall in call manager 4.2

A CDR solution may be your answer.

--
Dew Swen
CCVP, CCNP

-----Original Message-----
From: Arnold Lesar
Sent:  01/10/2010, 06:15 
To: VoIPgroup
Subject: [cisco-voip] record Misscall in call manager 4.2


Does anyone know how to record or capture miss called in call manager 4.2?
as long as i know call manager 4.2 not supported to capture miss called.
is it possible if i use third party appliance just for record or capture miss 
called number?

Regards,


Arnold Samuel Lesar


------------------------------------------------------
Note: This message was created by ARNOLD SAMUEL LESAR.
------------------------------------------------------


--------------------------------------------------------------------------
--------------------------------------------------------------------------
PT. PELITA RELIANCE INTERNATIONAL
Eka Hospital BSD City, Tangerang 
Address : CBD Lot IX, BSD City, Tangerang 
Phone : (+62-21) 256 555 55 
Fax : (+62-21) 256 555 44 
--------------------------------------------------------------------------
--------------------------------------------------------------------------



    

 

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