[cisco-voip] changing an 8.x security password?

Ryan Ratliff rratliff at cisco.com
Wed Oct 6 13:24:37 EDT 2010


You can try a recovery disk to switch versions as well.

Your "A Cisco DB" is not running, which means your database is down.  Did you change hostnames or IP addresses at any point?  

-Ryan

On Oct 6, 2010, at 11:21 AM, Jim McBurnett wrote:

When you try to switch versions it gives an error.. 
admin:utils system switch-version 

Active Master Version: 8.0.3.10000-8

Inactive Master Version: 8.0.2.10000-24



If you are switching to an earlier release, you must run:


utils dbreplication reset all

from the publisher after all the nodes are switched over.


Do you really want to switch between versions ?

Enter (yes/no)? yes

Switching Version and Restarting the Appliance ...

Switch version duration can vary depending on the database size
and platform configuration.  Please continue to monitor the
switchover process from here.


Waiting .................................................

Operation failed

ERROR: Sync after switch version failed


-----Original Message-----
From: Tanner Ezell [mailto:tanner.ezell at gmail.com] 
Sent: Wednesday, October 06, 2010 11:02 AM
To: Jim McBurnett
Cc: Lelio Fulgenzi; Joe Martini; Cisco VoIPoE List
Subject: Re: [cisco-voip] changing an 8.x security password?

Why can't you swap versions? Is there a specific error or?

On Wed, Oct 6, 2010 at 7:54 AM, Jim McBurnett <jim at tgasolutions.com> wrote:
> Nope..
> And I can't swap versions..
> I can't even get into RTMT to pull logs...  So I am on the CLI with it...
> 
> Jim
> 
> -----Original Message-----
> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
> Sent: Wednesday, October 06, 2010 10:45 AM
> To: Jim McBurnett
> Cc: Lelio Fulgenzi; Joe Martini; Cisco VoIPoE List
> Subject: Re: [cisco-voip] changing an 8.x security password?
> 
> Can you log into the original, non upgraded version?
> 
> On Wed, Oct 6, 2010 at 7:42 AM, Jim McBurnett <jim at tgasolutions.com> wrote:
>> The gotcha is I can't login to the server at all..
>> It gives that nondefined IMS exception...
>> 
>> Jim
>> 
>> -----Original Message-----
>> From: Tanner Ezell [mailto:tanner.ezell at gmail.com]
>> Sent: Wednesday, October 06, 2010 10:40 AM
>> To: Jim McBurnett
>> Cc: Lelio Fulgenzi; Joe Martini; Cisco VoIPoE List
>> Subject: Re: [cisco-voip] changing an 8.x security password?
>> 
>> Assuming the server still is operational, do an export of everything,
>> rebuild the server, import it back.
>> 
>> On Wed, Oct 6, 2010 at 7:37 AM, Jim McBurnett <jim at tgasolutions.com> wrote:
>>> Ok..  This is getting more and more fun..
>>> 
>>> I upgraded and it caused some crazy errors.. "non-defined IMS exception."
>>> when you attempt to login.
>>> 
>>> So I did a backup and tried to restore to a new build, security password
>>> fails.
>>> 
>>> Reset and did a new backup, still fails.
>>> 
>>> Is there a way if the original security password is NOT known to do a
>>> restore?
>>> 
>>> 
>>> 
>>> Thanks,
>>> 
>>> Jim
>>> 
>>> 
>>> 
>>> From: cisco-voip-bounces at puck.nether.net
>>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jim McBurnett
>>> Sent: Tuesday, October 05, 2010 4:48 PM
>>> To: Lelio Fulgenzi; Joe Martini
>>> 
>>> Cc: Cisco VoIPoE List
>>> Subject: Re: [cisco-voip] changing an 8.x security password?
>>> 
>>> 
>>> 
>>> It's only the security password..
>>> 
>>> So I can do the upgrade!
>>> 
>>> 
>>> 
>>> Thanks Joe.
>>> 
>>> 
>>> 
>>> Jim
>>> 
>>> 
>>> 
>>> From: cisco-voip-bounces at puck.nether.net
>>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
>>> Sent: Tuesday, October 05, 2010 4:25 PM
>>> To: Joe Martini
>>> Cc: Cisco VoIPoE List
>>> Subject: Re: [cisco-voip] changing an 8.x security password?
>>> 
>>> 
>>> 
>>> sorry, that should have read "how do you upgrade to a fixed version without
>>> the password."
>>> 
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>> 
>>> ________________________________
>>> 
>>> From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
>>> To: "Joe Martini" <joemar2 at cisco.com>
>>> Cc: "Cisco VoIPoE List" <cisco-voip at puck.nether.net>
>>> Sent: Tuesday, October 5, 2010 4:21:37 PM
>>> Subject: Re: [cisco-voip] changing an 8.x security password?
>>> 
>>> um. how do you upgrade without a password?
>>> 
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>> 
>>> ________________________________
>>> 
>>> From: "Joe Martini" <joemar2 at cisco.com>
>>> To: "Jim McBurnett" <jim at tgasolutions.com>
>>> Cc: "Cisco VoIPoE List" <cisco-voip at puck.nether.net>
>>> Sent: Tuesday, October 5, 2010 4:19:47 PM
>>> Subject: Re: [cisco-voip] changing an 8.x security password?
>>> 
>>> http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtg62620
>>> 
>>> 
>>> 
>>> Joe
>>> 
>>> 
>>> 
>>> On Oct 5, 2010, at 4:10 PM, Jim McBurnett wrote:
>>> 
>>> 
>>> 
>>> Hey guys,
>>> 
>>> I have a 8.0 CUCM lab box that the security password was not recorded.
>>> 
>>> Well, the recorded one does not work!
>>> 
>>> 
>>> 
>>> Anyway, when it is attemted to be changed via pwrecovery process, I always
>>> get "Error:  the password has NOT been reset."
>>> 
>>> Even with random passwords, dictionary words etc, nothing works!!
>>> 
>>> 
>>> 
>>> Does anyone have ideas?
>>> 
>>> 
>>> 
>>> 
>>> 
>>> Thanks,
>>> 
>>> jim
>>> 
>>> _______________________________________________
>>> cisco-voip mailing list
>>> cisco-voip at puck.nether.net
>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>> 
>>> 
>>> 
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>>> cisco-voip mailing list
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>>> _______________________________________________
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>>> 
>>> 
>> 
> 

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