[cisco-voip] Database communication error 7.1

[Ahmed Elnagar]

Nothing changed to server at all lately

And services are working normally

admin:utils service list

 

Requesting service status, please wait...

System SSH [STARTED]

Cluster Manager [STARTED]

Service Manager is running

Getting list of all services

>> Return code = 0

A Cisco DB[STARTED]

A Cisco DB Replicator[STARTED]

 

 

Should I follow what is in this document 
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note0
9186a0080b04158.shtml

As I understand from it that I should stop replication then reset
it...is it safe to do so without involving TAC.

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

  

 

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Friday, October 15, 2010 10:11 PM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Database communication error 7.1

 

sounds like database may not be running at all.  'utils service list'.
Is A Cisco DB running?  Did hostname or DNS resolution of hostname
recently change?

/Wes

Ahmed Elnagar wrote: 

Hi all;

 

I am facing the below problem...I am trying to login to PUB server and I
got Database communication error and I found the below output

 

admin:utils dbreplication status 

 

 -------------------- utils dbreplication status -------------------- 

Fri Oct 15 21:59:45 EET 2010:main:General SQL failure:

Fri Oct 15 21:59:45 EET 2010:main:java.sql.SQLException: Failed to get
Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)

        at com.cisco.ccm.dbl.Connector.getConn(Connector.java:698)

        at com.cisco.ccm.dbl.Connector.connect(Connector.java:588)

        at com.cisco.ccm.dbl.Connector.connect(Connector.java:530)

        at
com.cisco.ccm.dbl.Connector.createStatement(Connector.java:757)

        at
com.cisco.ccm.dbl.Connector.createStatement(Connector.java:744)

        at com.cisco.ccm.dbl.Connector.executeQuery(Connector.java:921)

        at com.cisco.ccm.dbl.idbl.executeSelect(idbl.java:672)

        at com.cisco.ccm.dbl.idbl.executeSQL(idbl.java:1251)

        at com.cisco.ccm.dbl.idbl.run(idbl.java:1404)

        at com.cisco.ccm.dbl.idbl.main(idbl.java:1470)

 

 

 

Status cannot be performed when replication is down on the publisher, or
on a cluster with a single active node; aborting replication status
check operation

 

 

Output is in file
cm/trace/dbl/sdi/ReplicationStatus.2010_10_15_21_58_25.out

 

Should I go ahead and repair DB replication or the issue maybe more
complicated than that?

 

  Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

 

 

  RAYA Building El Motamiez District, 6th of October, Egypt 

 

  Mob: +2019-0016211

  Phone: +202 3827 6000 Ext.2475

  Website: www.rayacorp.com <http://www.rayacorp.com/> 

  E-mail: ahmed_elnagar at rayacorp.com

  CCIE#24697 (Voice)

 

 

 

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