[cisco-voip] Database communication error 7.1

Ahmed Elnagar ahmed_elnagar at rayacorp.com
Fri Oct 15 17:43:56 EDT 2010


Rebooting the cluster solved it...I am really frustrated of DB
replication issues and that we are not able to do troubleshooting
without involving the TAC L

Can you share any document that may be published in future regarding
these issues and how to solve in a more professional way than rebooting
and this staff J

 

Thanks Ryan for your help really appreciate it

Thanks Wes as well 

 

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

  

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, October 15, 2010 10:49 PM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Database communication error 7.1

 

Sounds like the pub can't connect to its own database.   You've already
established that A Cisco DB is running which is good.

 

If you want to try rebooting then go for it, otherwise I think it's time
to call TAC.

 

-Ryan

 

On Oct 15, 2010, at 4:47 PM, Ahmed Elnagar wrote:





I am able to run it on SUB01 and the output shows that the replication
is good on the publisher and bad on all subscribers!!!!

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

 <image001.jpg>

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: Friday, October 15, 2010 10:41 PM
To: Ryan Ratliff
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Database communication error 7.1

 

The same error when I try to access the page with PUB IP...when using
SUB IP it stays long time and nothing generated.

By the way subscribers admin pages are accessible...RTMT to PUB is not
working ....RTMT to SUB working and shows DB replication 2 for PUB and
3's for SUBs.

 

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

 <image001.jpg>

 

From: Ryan Ratliff [mailto:rratliff at cisco.com] 
Sent: Friday, October 15, 2010 10:26 PM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Database communication error 7.1

 

Go into the CURT web page and run the db status report, see what it says
for replication status.

 

-Ryan

 

On Oct 15, 2010, at 4:02 PM, Ahmed Elnagar wrote:

 

Hi all;

 

I am facing the below problem...I am trying to login to PUB server and I
got Database communication error and I found the below output

 

admin:utils dbreplication status

 

 -------------------- utils dbreplication status --------------------

Fri Oct 15 21:59:45 EET 2010:main:General SQL failure:

Fri Oct 15 21:59:45 EET 2010:main:java.sql.SQLException: Failed to get
Connection.Connector(NOT CONNECTED: Driver=com.informix.jdbc.IfxDriver;)

        at com.cisco.ccm.dbl.Connector.getConn(Connector.java:698)

        at com.cisco.ccm.dbl.Connector.connect(Connector.java:588)

        at com.cisco.ccm.dbl.Connector.connect(Connector.java:530)

        at
com.cisco.ccm.dbl.Connector.createStatement(Connector.java:757)

        at
com.cisco.ccm.dbl.Connector.createStatement(Connector.java:744)

        at com.cisco.ccm.dbl.Connector.executeQuery(Connector.java:921)

        at com.cisco.ccm.dbl.idbl.executeSelect(idbl.java:672)

        at com.cisco.ccm.dbl.idbl.executeSQL(idbl.java:1251)

        at com.cisco.ccm.dbl.idbl.run(idbl.java:1404)

        at com.cisco.ccm.dbl.idbl.main(idbl.java:1470)

 

 

 

Status cannot be performed when replication is down on the publisher, or
on a cluster with a single active node; aborting replication status
check operation

 

 

Output is in file
cm/trace/dbl/sdi/ReplicationStatus.2010_10_15_21_58_25.out

 

Should I go ahead and repair DB replication or the issue maybe more
complicated than that?

 

  Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

 

<image001.jpg>

  RAYA Building El Motamiez District, 6th of October, Egypt

 

  Mob: +2019-0016211

  Phone: +202 3827 6000 Ext.2475

  Website: www.rayacorp.com <http://www.rayacorp.com/> 

  E-mail: ahmed_elnagar at rayacorp.com

  CCIE#24697 (Voice)

 <image002.jpg>

 

 

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in this communication are not necessarily those of Raya.If you have
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email, facsimile or telephone and return and/or destroy the original
message.

 

Disclaimer: NOTICE The information contained in this message is
confidential and is intended for the addressee(s) only. If you have
received this message in error or there are any problems please notify
the originator immediately. The unauthorized use, disclosure, copying or
alteration of this message is strictly forbidden. Raya will not be
liable for direct, special, indirect or consequential damages arising
from alteration of the contents of this message by a third party or as a
result of any malicious code or virus being passed on. Views expressed
in this communication are not necessarily those of Raya.If you have
received this message in error, please notify the sender immediately by
email, facsimile or telephone and return and/or destroy the original
message.

 

Disclaimer: NOTICE The information contained in this message is confidential and is intended for the addressee(s) only. If you have received this message in error or there are any problems please notify the originator immediately. The unauthorized use, disclosure, copying or alteration of this message is strictly forbidden. Raya will not be liable for direct, special, indirect or consequential damages arising from alteration of the contents of this message by a third party or as a result of any malicious code or virus being passed on. Views expressed in this communication are not necessarily those of Raya.If you have received this message in error, please notify the sender immediately by email, facsimile or telephone and return and/or destroy the original message. 
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