[cisco-voip] Unity 4 to 8 with Mailboxes

[Pat Hayes]

It sounds like you may be confusing Unity 8 with Unity Connection. All
versions of Unity use an Exchange (or Domino) mailstore. There is no
version you can upgrade to that will change this. If you are doing an
in place upgrade from Unity 4.x to Unity 8.x, there is no need to
restore messages at all, they will remain in the mailboxes on your
Exchange server. If you are doing a hardware migration or OS upgrade
(2000->2003) as part of the Unity upgrade, you can run a DiRT backup
and restore to retain all messages and settings (COBRAS is also an
option, but there are some settings it does not backup. See the help
file for specifics).

Unity Connection, on the other hand, is a linux based solution similar
to CUCM 5.x and later.  At the moment, Unity Connection uses a custom
on-box mailstore. If you are moving from Unity to Unity Connection (it
is more of a migration than an upgrade), then you'll have to use the
COBRAS tool to migrate your users and messages. The exact process is
documented in the Unity Connection Reconfiguration and Upgrade Guide.

I hope this helps clarify things.

-Pat

On Tue, Oct 19, 2010 at 8:39 PM, David Zhars <dzhars at gmail.com> wrote:
> Standalone Vmail.  It just spooks me because 4.1 uses a, let's call it,
> built-in version of Exchange in Unity.  With my limited understanding, Unity
> 6 going forward no longer has that "built in" Exchange.  So I would need to
> get the voicemails out of Unity's "built-in" Exchange, and onto Unity 8,
> which, heck, in what format does that store voicemail??!!  I have been
> assured it can be done and done smoothly, but these things never seem to go
> smooth!
>
> On Thu, Oct 14, 2010 at 1:35 PM, Go0se <me at go0se.com> wrote:
>>
>> Dumb question but is it unified messaging or standalone vmail? Unified
>> messages will simply stay in the user’s exchange box. Either way COBRAS is a
>> good choice.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Go0se
>>
>>
>>
>> My blog:
>>
>> http://atc.go0se.com
>>
>>
>>
>> --------------------------------------------
>>
>> Help Hopegivers International
>>
>> Feed the orphans of Haiti and India
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>> http://www.hopegivers.org
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>>
>>
>> From: cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
>> Sent: Thursday, October 14, 2010 12:32 PM
>> To: David Zhars
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Unity 4 to 8 with Mailboxes
>>
>>
>>
>> check out COBRAS. hssssssssss.
>>
>> http://www.ciscounitytools.com/Applications/General/COBRAS/COBRAS.html
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>> ________________________________
>>
>> From: "David Zhars" <dzhars at gmail.com>
>> To: cisco-voip at puck.nether.net
>> Sent: Thursday, October 14, 2010 1:29:30 PM
>> Subject: [cisco-voip] Unity 4 to 8 with Mailboxes
>>
>> Moving from 4 to 8.  Some of my users have HUNDREDS (yes hundreds) of
>> saved messages in their voicemail.  Is there an easy way to carry that over
>> into 8?  Since the hardware is being swapped as well, I imagine I would have
>> to export it to an external disk or something, then pull it back in.
>>
>> Wondering if its doable, or do I tell people to wipe out all their saved
>> mesages?
>>
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