[cisco-voip] Planning to upgrade CM from 4.2 to 8.0.2

Anthony Holloway avholloway+cisco-voip at gmail.com
Wed Oct 20 08:25:46 EDT 2010


Here's a really good article on the CFA CSS Activation Policy for those who
care to know more:

http://www.netcraftsmen.net/resources/blogs/cfa-css-activation-policy-what-it-is-how-it-works-and-why-you-need-to-know.html

<http://www.netcraftsmen.net/resources/blogs/cfa-css-activation-policy-what-it-is-how-it-works-and-why-you-need-to-know.html>
Anthony

On Wed, Oct 20, 2010 at 6:42 AM, Joe Papesh <netpappy at gmail.com> wrote:

> Here are my thoughts...
>
> - Verify phone firmware, and plan upgrade before (probably preferred), or
> after the CUCM Upgrade...
>
> - Make sure you verify licensing after you get your new Publisher built...
>
> - I did something like this last January and built my new Publisher on a
> different IP Address.  On cut-over night I re-homed the gateways, and Unity,
> changed the DHCP scope, and reset the phones (think we had to reload
> switches or clear DHCP to get them to re-home).  Then I validated everything
> and started building the new subscriber.  After the subscriber was built I
> contacted TAC to have them assist with a quick "health check" of the
> environment, so I was ready for production.  I found it handy to have the
> old Publisher available for reference when things needed tweaking on Monday,
> but I did have to make sure phones weren't registered there anymore.
>
> - There was a gotcha related Call Forward All CSS, and I don't remember the
> details, but they changed how that worked (I was upgrading from 4.1(3)), and
> I was fixing extensions on cut-over night which added some excitement.
>
> I used RTMT for lots of verification...
>
> Good Luck!
>
> --Joe
>
> On Wed, Oct 20, 2010 at 7:04 AM, Amanda Lalli-Cafini <alalli at iinet.net.au>wrote:
>
>>  Good Day All,
>>
>>
>>
>> I have a CM 4.2 (publisher and subscriber) that I need to upgrade to CUCM
>> version 8.
>>
>>
>>
>> I am trying to get my head around the best process to follow.
>>
>> Prework-  doublecheck the physical hardware will support 8.0.2c.
>>
>> 7835-H2 with 2Gig RAM and 72G hard disk (done)
>>
>>
>>
>>
>>
>> 1.  Get everything ready to rebuild CM4.2 if necessary
>>
>>           check the backups
>>
>>           recovery/installation disks
>>
>>
>>
>>
>>
>> 2.  Use the DMA tool
>>
>>      Correct any problems or errors before proceeding.
>>
>>
>>
>> 3.  The devices on the network are registered t the subscriber.
>>
>>      Shutdown subscriber (small outage window) and make sure the devices
>> register with the CM 4.2 publisher.
>>
>>
>>
>> 4.  Build a new publisher on test network to 7.1(2)
>>
>>      The new Publisher server gets the IP address of the current publisher
>>
>>      Choosing this particular version because I found a Cisco guide for
>> upgrading 4.2(3) to 7.1(2)
>>
>>
>>
>> 5.   Migrate the data
>>
>>
>>
>> 6.   Check that phones will regiter to new CM 7.2(2) publisher.
>>
>>
>>
>> 7.   Upgrade to 8.0.2 and recheck test phones.
>>
>>
>>
>> 8.  Plan an outage window to shutdown CM4.2 Publisher and introduce
>> CUCM8.0.2c publisher
>>
>>
>>
>> 9  If all goes well, build a new subscriber
>>
>>
>>
>> This will be the first time I am responsible for an upgrade between
>> Windows based CM to Linux Based so it would be really great to hear from
>> people who have done this before.
>>
>>
>>
>> I am most interested in knowing if my plan is basically solid and what are
>> the 'gotchas' that I need to look out for.
>>
>>
>>
>> Thanks very much for any assistance.
>>
>>
>>
>> Regards,
>>
>>
>>
>> Amanda
>>
>>
>>
>>
>>
>> Amanda Lalli-Cafini
>>
>>
>>
>>
>>
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>>
>>
>
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