[cisco-voip] MWI for non-primary DNs
Lelio Fulgenzi
lelio at uoguelph.ca
Thu Oct 28 15:53:31 EDT 2010
Alternate MWIs is definitely the answer here, however, it can lead to confusion.
Take extension 1234 with a personal voicemail box. When someone leaves a message on 1234, 1234 gets a light.
Take extension 5678 with a departmental voicemail box. When someone leaves a message on 5678, 1234 gets a light.
When 1234 pushes the messages button, they automatically get their voicemail box.
If 1234 has a light, do they check their voicemail box or the departmental voicemail box? They likely have to do both sometimes.
It _might_ be handy, if their are lines available, to put a different extension on that phone to match the voicemail box.
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)
From: "Jobe Gates" <jobe at gates-tribe.com>
To: "Christopher Trown" <ctrown at uoregon.edu>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Thursday, October 28, 2010 3:35:26 PM
Subject: Re: [cisco-voip] MWI for non-primary DNs
You add a Message Waiting Indicator for the other lines you want to show up. So on the non primary mailbox is where you put it.
Thanks,
Jobe
On Oct 28, 2010, at 12:21 PM, Christopher Trown <ctrown at uoregon.edu> wrote:
>
>
> Good morning!
>
> I am looking for a feature that I can apply to a phone that would
> indicate to the user that there is a voicemail in a mailbox that is not
> their primary DN.
>
> Examples would be a departmental voicemail box or an after-hours
> voicemail box.
>
> I have it working for the primary DNs. MWI turns on and off as it
> should.
>
> Voicemail is an AVST system with QSIG integration via the Avaya
> PBX. Yeah, I'm amazed I got it working too. ;)
>
> Thanks!
>
> Chris...
>
> --
> A: Because it messes up the order in which people normally read text.
> Q: Why is top-posting such a bad thing?
> A: Top-posting.
> Q: What is the most annoying thing on usenet and in e-mail?
> <ctrown.vcf>
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