[cisco-voip] CCX 8 script won't refresh

Bill Riley bill at hitechconnection.net
Sat Oct 30 08:39:40 EDT 2010


That's not what he said he did. He said he just made changes to an existing
script which should go into use once he refreshes the script / application. 

 

From: sashank [mailto:sasanka.pathi at locuz.com] 
Sent: Friday, October 29, 2010 10:50 PM
To: 'Bill'; 'Eric Pedersen'; 'Anthony Holloway'
Cc: 'Cisco VoIP Group'
Subject: RE: [cisco-voip] CCX 8 script won't refresh

 

If you change the location of the script from where you kept earlier you
have to because I have tested this earlier. I had the same problem

 

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)

Sudha House 3, Tilak Road Abids, Hydrabad 

Andhra Pradesh - 500 001

| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | 

 

From: Bill [mailto:bill at hitechconnection.net] 
Sent: Saturday, October 30, 2010 12:18 AM
To: 'sashank'; 'Eric Pedersen'; 'Anthony Holloway'
Cc: 'Cisco VoIP Group'
Subject: RE: [cisco-voip] CCX 8 script won't refresh

 

Actually you shouldn't need to do that at all. That is what the refresh
function is supposed to do for you. 

 

  _____  

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of sashank
Sent: Friday, October 29, 2010 1:12 PM
To: 'Eric Pedersen'; 'Anthony Holloway'
Cc: 'Cisco VoIP Group'
Subject: Re: [cisco-voip] CCX 8 script won't refresh

 

When ever you make any change in the script you need to remove the existing
script and add the changed script. It should work then.

 

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)

Sudha House 3, Tilak Road Abids, Hydrabad 

Andhra Pradesh - 500 001

| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Eric Pedersen
Sent: Friday, October 29, 2010 1:10 AM
To: Anthony Holloway
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] CCX 8 script won't refresh

 

I checked the bug toolkit but didn't find anything.  I can open a TAC case
but thought I'd check with cisco-voip first to see if anyone else had run
into the same problem.

 

From: avholloway at gmail.com [mailto:avholloway at gmail.com] On Behalf Of
Anthony Holloway
Sent: October 27, 2010 7:23 PM
To: Eric Pedersen
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] CCX 8 script won't refresh

 

All I know is, sometimes a fix for one defect, becomes a fix for another
undocumented defect.  And sometimes, reinstalling/repairing fixes things
too.

 

You could open a new defect for 8.0(2), but most likely will have to install
SU2 to get the fix.  Have you already checked the Bug Toolkit?  Are you able
to open a TAC case?

 

Anthony

On Wed, Oct 27, 2010 at 7:00 PM, Eric Pedersen <eric.pedersen at sait.ca>
wrote:

It's 8.0(2), no SUs.  I didn't see anything in the SU1 release notes to
indicate that it fixes this.

 

From: avholloway at gmail.com [mailto:avholloway at gmail.com] On Behalf Of
Anthony Holloway
Sent: October 27, 2010 4:52 PM
To: Eric Pedersen
Cc: Cisco VoIP Group
Subject: Re: [cisco-voip] CCX 8 script won't refresh

 

What version of UCCX?  There is now an 8.0(2) SU1.

 

Anthony

On Wed, Oct 27, 2010 at 11:03 AM, Eric Pedersen <eric.pedersen at sait.ca>
wrote:

Is anyone else running CCX 8.0?

 

When I overwrite a script in the repository, CCX won't start using the new
version until I restart the engine service.  I tried refreshing both the
script and application, but when I run a reactive debug, I still get the old
version.  Restarting the engine causes CCX to use the new version, but once
we go into production, we obviously can't restart the engine at every script
change. These are translation route applications for ICM in case it matters
for some reason.  Has anyone seen this?

 

Eric

 

 


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