[cisco-voip] UCCX 8 Licensing

Sat Oct 30 13:17:25 EDT 2010

But as you went to the Temp license nothing failed. So if you change something the system does not stop working while on the Temp license giving you time to get a new permanent license from TAC. 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of sashank
Sent: Saturday, October 30, 2010 7:56 AM
To: 'Ahmed Elnagar'; 'Matthew Loraditch'; 'Lelio Fulgenzi'; 'Ed Leatherman'
Cc: 'Cisco VOIP'
Subject: Re: [cisco-voip] UCCX 8 Licensing

I just changed the gateway ip and it went back to temp license. Again I had to run behind TAC. After few hours we were able to get the license. Luckily our setup was not under production at the time I made the change. Otherwise I would have been screwed up. Cisco has to find a better way of overcoming this.

Warm Regards,

Venkata Sasanka.pathi(-91 950 265 2290)

Consultant | unified communications

Locuz Enterprise Solutions Ltd. (A Subsidiary of 3i-Infotech)

Sudha House 3, Tilak Road Abids, Hydrabad 

Andhra Pradesh - 500 001

| Mobile: 09502652290 | Phone : +91 -040 - 66115656 | 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: Saturday, October 30, 2010 3:10 AM
To: Matthew Loraditch; Lelio Fulgenzi; Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

You will know because your call center will have been out of service by that time L

But what if I generated the license using the license MAC and then after a year or so I want to change any of the below parameters…will this be allowed for re-hosting?? If so then what is the reason for that change from the beginning!!!!

 Best Regards;

  Ahmed Elnagar

  Senior Network PS Engineer

  Mob: +2019-0016211

  CCIE#24697 (Voice)

 Description: ccie_voice_large.gif

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Matthew Loraditch
Sent: Friday, October 29, 2010 10:51 PM
To: Lelio Fulgenzi; Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

It does not; this started in 8.0, for CCM it’s only for VMinstalls, for CCX it’s for all.  You do have 30 days to rehost if you aren’t aware of the change. You will also see a license warning if you login and a change you don’t know about has occurred.

Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive

Timonium, MD 21093 
 <mailto:support at heliontechnologies.com> support at heliontechnologies.com
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at  <http://www.heliontechnologies.com/> www.heliontechnologies.com 
Support Issue? Email  <mailto:support at heliontechnologies.com> support at heliontechnologies.com for fast assistance!

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Friday, October 29, 2010 4:21 PM
To: Ed Leatherman
Cc: Cisco VOIP
Subject: Re: [cisco-voip] UCCX 8 Licensing

...or UCCX v7

  _____  

From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:20:18 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing

Please tell me CallManager v7 licensing doesn't work this way.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)

  _____  

From: "Lelio Fulgenzi" <lelio at uoguelph.ca>
To: "Ed Leatherman" <ealeatherman at gmail.com>
Cc: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:17:32 PM
Subject: Re: [cisco-voip] UCCX 8 Licensing

You have got to be kidding!

  _____  

But in this new version the  license gets associated to something we call now 'License MAC', which  is a 12 digit HEX value created by hashing a great deal of parameters  that you configure on the server, including: Time zone, NTP Server 1 (or ‘none’), NIC speed (or ‘auto’), 

Hostname,  IP Address, IP Mask, Gateway Address, Primary DNS, SMTP Server (or  ‘none’), Certificate Information (Organization, Unit, Location, State,  Country), etc. If there’s a change on any of these parameters, the  License MAC also changes and you will need to request a re-host license  to the Cisco licensing team in no more than 30 days.

  _____  

i can't change my ntp server or nic speed or SMTP server without re-hosting? this stuff changes here without us even knowing sometimes!

Ed, don't send stuff like this on a Friday! :(

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it. 
                              - LFJ (with apologies to Mr. Popeil)

  _____  

From: "Ed Leatherman" <ealeatherman at gmail.com>
To: "Cisco VOIP" <cisco-voip at puck.nether.net>
Sent: Friday, October 29, 2010 4:05:33 PM
Subject: [cisco-voip] UCCX 8 Licensing

Saw this pop across a twitter feed, thought it would be worth passing around:

https://supportforums.cisco.com/community/netpro/collaboration-voice-video/others/blog/2010/10/29/uccx-8-licensing

-- 
Ed Leatherman
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