[cisco-voip] Call Forward/ Secretarial Filtering

Nate VanMaren VanMarenNP at ldschurch.org
Thu Sep 2 13:19:45 EDT 2010


CFA Destination Override:   This parameter determines whether Cisco CallManager ignores call forward all (CFA) destinations when the CFA destination is the same as the calling party number. For example, John (on Phone A) has CFA set to Jane (on Phone B). With this parameter enabled, Jane has the ability to transfer a call to John's phone without having that same call sent back to Jane due to John's CFA setting. This capability proves useful when Jane receives a call forwarded from John's phone, but which must go back to John's phone so that the caller can leave a voice message for John. If this parameter is set to False, Jane cannot send any calls to John's phone and the caller will not be able to leave a voice message for John. Note: This override capability only works when the calling party number matches precisely with the number specified in the call forward all destination. In cases where the calling party number has been transformed, the calling party number may not match the CFA destination and override will not be allowed. Valid values specify True (CFA overrides are permitted) or False (CFA overrides are not permitted).  
   This is a required field.  
   Default:  False  


-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of STEVEN CASPER
Sent: Thursday, September 02, 2010 10:30 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Call Forward/ Secretarial Filtering

I have a user that swears this used to work before we upgraded to Call Manager 7.1.5. 
Exec forwards phone to Admin Assistant
Exec's phone is called and Admin Assistant Answers.
Exec says Admin Assistant used to be able to transfer this call back to the Exec, now when she tries it goes to 
 
I think this could be done back in the old Nortel days using a feature known as Secretarial Filtering, can it be done on Call Manager?
 
Thanks
Steve
 
 

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