[cisco-voip] Merge Voicemail Boxes

Jim Reed jreed at swiftnews.com
Fri Sep 10 14:12:12 EDT 2010


Here's one idea.  Set up a call handler for Harry instead of a mailbox.  Have the greeting for the call handler notify the caller that Harry has left the company but if they really want leave a message press ANY key.  Have all of the Caller Input keys point to Sarah's mailbox.  Of course, they'll hear Sarah's greeting as well but that shouldn't surprise them since Harry has already told them that he has left the company.
--
Jim Reed
Manager of Technical Services
Swift Communications, Inc.
970-384-9141 (Direct)
775-772-7666 (Cell)
Sorry, no faxes accepted.
Please send documents by eMail.


On 9/10/10 12:01 PM, "David Zhars" <dzhars at gmail.com> wrote:

Harry and Sarah work together.  They each have their own extension and voicemail.
Harry leaves the company.  Is there anyway that if someone calls Harry, the voicemail is left in Sarah's voicemail box?  She doesn't want to get all his calls (his greeting says he's no longer with the company, so not everyone is leaving messages), she just wants it that if someone leaves a greeting, it goes to her Inbox.

Unity 4.

Dave



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