[cisco-voip] FXO and Caller ID

Tue Sep 14 10:50:01 EDT 2010

Just looked it up to confirm.  CUCM 8.x with select versions of IOS 12.4 and all versions of 15.x it appears... so it was a combination.

Eric Butcher
Cisco Unified Communications Engineer
CDW Professional Services
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From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmed Elnagar
Sent: Tuesday, September 14, 2010 8:12 AM
To: John.VanLaecke at ghd.com
Cc: cisco-voip-bounces at puck.nether.net; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] FXO and Caller ID

MGCP with FXO and caller ID works? What CUCM version?

 Best Regards;
  Ahmed Elnagar
  Senior Network PS Engineer
  Mob: +2019-0016211
  CCIE#24697 (Voice)
 [ccie_voice_large.gif]

From: John.VanLaecke at ghd.com [mailto:John.VanLaecke at ghd.com]
Sent: Tuesday, September 14, 2010 2:47 AM
To: Ahmed Elnagar
Cc: cisco-voip at puck.nether.net; cisco-voip-bounces at puck.nether.net; Joel Perez
Subject: Re: [cisco-voip] FXO and Caller ID

Hello,

I normally configure these as MGCP or SCCP to the call manager and caller ID works a treat,

Regards,

John Van Laecke
Network Administrator

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From:

"Ahmed Elnagar" <ahmed_elnagar at rayacorp.com>

To:

"Joel Perez" <tman701 at gmail.com>

Cc:

cisco-voip at puck.nether.net

Date:

14/09/2010 07:15 AM

Subject:

Re: [cisco-voip] FXO and Caller ID

Sent by:

cisco-voip-bounces at puck.nether.net

________________________________

Try to use analog phone with Caller ID feature you are sure it is working and check this line...maybe they are sending the caller ID in a format that the router don't understand and hence you received the "Caller ID receive failed"
The call will never make it to CUCM unless caller ID is received and there is a command to enable a ring timer after which the router stops trying to receive the Caller ID and send the call to it destination without a caller ID "I cannot remember the command right now but if you checked help under voice port you will find it".

 Best Regards;
  Ahmed Elnagar
  Senior Network PS Engineer
  Mob: +2019-0016211
  CCIE#24697 (Voice)
 [ccie_voice_large.gif]

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Joel Perez
Sent: Monday, September 13, 2010 6:50 PM
To: Scott Voll
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] FXO and Caller ID

Sorry, forgot to add that, yes it's an H323 GW. The GW has been up for a while so im not sure if Caller ID worked correctly or not in the past.
We were just told about this and the troubleshooting below was the first thing off the top of my head to check.

Joel P.
On Mon, Sep 13, 2010 at 11:44 AM, Scott Voll <svoll.voip at gmail.com<mailto:svoll.voip at gmail.com>> wrote:
I'm assuming your using H323....?

On Mon, Sep 13, 2010 at 8:10 AM, Ryan Ratliff <rratliff at cisco.com<mailto:rratliff at cisco.com>> wrote:
If you put an analog phone on one of those lines and call it do you get caller-id?

-Ryan

On Sep 13, 2010, at 9:41 AM, Joel Perez wrote:

Good Monday morning List.

Im wondering if anyone of you have ran into an issue with caller ID on FXO ports? The carrier is in Canada and they swear they are sending me caller ID on 4 lines I have from them going into 4 FXO ports on a 2811 release 12.4.20T4.
I have the calls going to CUCM using Connection Plar (DN). If I enable caller id on the ports then inbound calls rna and never get to CUCM.
I have tried using CPtone CA, US, none. I have also tried using the following under the Voice ports:

caller-id alerting pre-ring
caller-id alerting ring (1,2,3,4)
caller-id enable type 1,2

If any of those are enabled the calls rna. The only one that seems to work somewhat is
caller-id alerting dsp-pre-alloc
With that one the call goes thru but im still not getting Caller ID and I get the following in the debug:

Sep 13 13:13:09.238: htsp_process_event: [0/1/2, FXOGS_ONHOOK, E_DSP_SIG_0000]fxogs_onhook_ringing
Sep 13 13:13:09.238: htsp_timer_stop
Sep 13 13:13:09.238: htsp_timer - 125 msec
Sep 13 13:13:09.366: htsp_process_event: [0/1/2, FXOGS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxogs_wait_ring_min_timer
Sep 13 13:13:09.366: htsp_timer - 10000 msec
Sep 13 13:13:11.082: htsp_process_event: [0/1/2, FXOGS_RINGING, E_DSP_SIG_0100]
Sep 13 13:13:11.082: fxogs_ringing_not:
Sep 13 13:13:11.082: htsp_timer_stop
Sep 13 13:13:11.082: htsp_timer_stop2
Sep 13 13:13:11.082: htsp_timer_stop3 htsp_setup_ind
Sep 13 13:13:11.082: [0/1/2] get_fxo_caller_id:Caller ID receive failed.  parseCallerIDString:no data.   <------- This tells me they arent sending me Caller ID unless im reading it wrong.

Any help would be appreciated.

Thanks,

Joel P
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