[cisco-voip] IPCC enterprise
Andy Carse
andy at carse.demon.co.uk
Tue Sep 28 08:32:38 EDT 2010
Hi,
Does anyone know if the same "unsupported configurations for CCX agent
phones" apply to Contact Centre Enterprise?
I've had a look at the CCE release notes but can't find it.......
I'm interested specifically in <snip>"No Cisco Unified Communications
Manager device can be forwarded to the Cisco Unified CCX extension of an
agent"<snip.
As that will affect partitions and CSS deployed and the ability to mask
the agent CLI on internal outbound calls.
Rgds Andy
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