[cisco-voip] RTMT versions and product compatibility
Ovidiu Popa
ovi.popa at gmail.com
Fri Apr 1 15:02:00 EDT 2011
Hello Ryan
Here are the "rumor" details:
RTMT from CUCM 8.0.3.20000-2 installed on my machine on C:\Program
Files\Cisco\Unified Communications Manager Serviceability
RTMT from CUPS 8.5.1.10000-35 to be installed at C:\Program
Files\Cisco\Presence Serviceability\JRtmt
I think the warning message is pretty self-explanatory:
"
Warning: You have a RTMT of version 8.5.0.0 already installed. You are
not allowed to install more than one copy of RTMT of same version on the
same machine
...
Warning: Existing RTMT version 8.5.0.0 will be uninstalled if the
current installation is continued.
"
Attched the screenshots.
Regards,
Ovidiu
On 01/Apr/11 7:54 PM, Ryan Ratliff wrote:
> I'd love to see where that rumor got started. I have no less than 4
> versions of RTMT installed on my PC right now. I'm pretty sure the
> introduction of the RTMT version into the program has alleviated the
> multiple install issues. Of course having 3 different program groups
> under Programs->Cisco for various incarnations is fun too.
>
> In general I use the latest and assume it's backwards compatible, at
> least for what I need it for (pulling traces). Some of the advanced
> features may not be reliable with older versions and you should never
> expect an older RTMT to work with newer CUCM.
>
> As for one RTMT for various products I'm thinking the move to Unified
> Serviceability with RTMT 8.7 and 8.8 is a signal that there is a
> desire for that to work. Whether it does or not I've not tested.
>
> -Ryan
>
> On Apr 1, 2011, at 10:16 AM, Mac GroupStudy wrote:
>
> Rumor has it Cisco TAC uses ONE version of RTMT for access to all of
> our versions of CUCM. Why can't we have that.
>
> On Fri, Apr 1, 2011 at 2:31 AM, Garrett Skjelstad
> <garrett at skjelstad.org <mailto:garrett at skjelstad.org>> wrote:
>
> I think I'd prefer versions to be backwards compatible and simply
> a drop down box allowing me to choose which version I was going to
> be operating against. This would allow the UI to be fresh with
> whatever the latest version is, but allow backwards compatibility
> against previous revisions of software.
>
> Sent from my iPhone
>
> On Mar 31, 2011, at 22:38, Paul <asobihoudai at yahoo.com
> <mailto:asobihoudai at yahoo.com>> wrote:
>
> > I'd normally agree but seeing how RTMT must be changed according
> to each
> > modification to the application, I think it's not completely
> unreasonable to
> > upgrade/downgrade RTMT for the sake of strict
> compatibility...plus it doesn't
> > even require a reboot!
> >
> > Think of cases where a piece of software maintains backwards
> compatibility for
> > the long haul...that's where you get software like MS Windows
> where cruft is
> > built upon cruft upon cruft...you get the picture. I think I'd
> rather have RTMT
> > not require 1GB+ memory/HDD just for the sake of having one
> version to work with
> > all versions.
> >
> >
> >
> > ----- Original Message ----
> > From: Jason Aarons (US) <jason.aarons at us.didata.com
> <mailto:jason.aarons at us.didata.com>>
> > To: Ovidiu Popa <ovi.popa at gmail.com
> <mailto:ovi.popa at gmail.com>>; "cisco-voip at puck.nether.net
> <mailto:cisco-voip at puck.nether.net>"
> > <cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>>
> > Sent: Thu, March 31, 2011 6:47:30 PM
> > Subject: Re: [cisco-voip] RTMT versions and product compatibility
> >
> >
> > At RTMT install change the folder name to something else c:\program
> > files\rtmtv8 vs c:\program files\rtmtv85
> >
> > Surely this complaint must be at some Product Manager within
> Cisco working hard
> > to get a resolution. It's truly a headache and a mystery as
> deep as "Where is
> > Jimmy Hoffa?" and "Who really shot JFK?"
> >
> > I vote for 1 version of RTMT. Anyone want to second that motion?
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> <mailto:cisco-voip-bounces at puck.nether.net>
> > [mailto:cisco-voip-bounces at puck.nether.net
> <mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Ovidiu Popa
> > Sent: Thursday, March 31, 2011 5:34 PM
> > To: cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
> > Subject: [cisco-voip] RTMT versions and product compatibility
> >
> > Hello everyone
> >
> > I have a couple of questions related to RTMT:
> >
> > - what is the relationship between RTMT versions and software
> product versions
> > (CUCM, CUPS etc): Can we use a newer version of RTMT to connect
> to older
> > versions of software e.g. using RTMT from CUCM 8 to connect to
> CUCM version 7?
> >
> > - can we use a CUPS RTMT to connect to CUCM or the other way around?
> >
> > - Why the different versions of RTMT don't play nice i.e if they
> detect another
> > version will not let you install the new version until you get
> rid of the old
> > one? Has anyone found a solution to install multiple RTMT from
> different
> > products on the same workstation?
> >
> > By default RTMT uses different directories but even with
> different directories
> > they will not let you install multiple versions:
> > C:\Program Files\Cisco\Unified Communications Manager
> Serviceability\ C:\Program
> > Files\Cisco\Presence Serviceability\JRtmt
> >
> > Thanks
> > Ovidiu
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