[cisco-voip] Manipulate Caller ID CUCM 6.1
Wes Sisk
wsisk at cisco.com
Mon Apr 4 11:58:08 EDT 2011
Looks like parameter no longer necessary:
System version: 8.0.2.40000-1
Regards,
Wes
On 4/4/2011 5:16 AM, Damian Turburville wrote:
> Wes,
> Ok sounds good, when you say parameter, do you mean something on the
> Hunt Pilot page or is it an actual System or Enterprise parameter?
> Thanks,
> Damian
>
> ------------------------------------------------------------------------
> *From:* Wes Sisk <wsisk at cisco.com>
> *To:* Damian Turburville <d_turburville at yahoo.com>
> *Cc:* Nate VanMaren <VanMarenNP at ldschurch.org>; Jason Aarons (US)
> <jason.aarons at us.didata.com>; "cisco-voip at puck.nether.net"
> <cisco-voip at puck.nether.net>
> *Sent:* Tue, March 29, 2011 4:43:45 PM
> *Subject:* Re: [cisco-voip] Manipulate Caller ID CUCM 6.1
>
> In CM this can be done with hunt pilot / hunt list / line group.
> There is a parameter to display the ID associated with the pilot
> rather than the actual caller id.
>
> Regards,
> Wes
>
> On 3/29/2011 11:22 AM, Damian Turburville wrote:
>> Wow that looks complicated :-) I havent explored TCL scripting but it
>> looks interesting. For the sake of simplicity however is there no way
>> to do this name presentation within the CUCM itself?
>> Thanks,
>> Damian
>>
>> ------------------------------------------------------------------------
>> *From:* Nate VanMaren <VanMarenNP at ldschurch.org>
>> *To:* Jason Aarons (US) <jason.aarons at us.didata.com>; Damian
>> Turburville <d_turburville at yahoo.com>; "cisco-voip at puck.nether.net"
>> <cisco-voip at puck.nether.net>
>> *Sent:* Tue, March 29, 2011 3:34:27 PM
>> *Subject:* RE: [cisco-voip] Manipulate Caller ID CUCM 6.1
>>
>> Here you go:
>>
>> Implement a TCL script with the following.
>>
>> Make a file on the route called “drup” that is formatted number~name like
>>
>> ~No Caller ID
>>
>> 20001~SWITCH ROOM CELL PHONE
>>
>> 20002~CAR SALES MESSAGE
>>
>> Make an app like:
>>
>> application
>>
>> service modify_name flash:modify_caller_name.tcl
>>
>> dial-peer voice 1 pots
>>
>> incoming called-number .
>>
>> direct-inward-dial
>>
>> service modify_name
>>
>> This TCL script was given to me by a guy at Cisco. I hacked it to
>> load a file to look for caller id. I don’t remember if it still does
>> but it used to match prefixes of numbers to show the name.
>>
>> # modify_caller_name.tcl
>>
>> # Script Version 1.0(1)
>>
>> #------------------------------------------------------------------
>>
>> # March 2003, Niels Brunsgaard
>>
>> #
>>
>> # Copyright (c) 1998-2002 by cisco Systems, Inc.
>>
>> # All rights reserved.
>>
>> #------------------------------------------------------------------
>>
>> ######debug voip application script
>>
>> # This tcl script changes the calling display name to a value that
>> depends on the calling number. #
>>
>> proc init { } {
>>
>> global param
>>
>> }
>>
>> proc NameLookup {ani} {
>>
>> puts "Finding name for $ani"
>>
>> set dave ""
>>
>> if { [catch {open drup r} NameFile] } {
>>
>> puts "Could not open drup"
>>
>> } elseif {
>>
>> [regexp -line $ani~.*$ [read $NameFile] fred] == 1} {
>>
>> set dave [string trimleft $fred $ani~]}
>>
>> puts "Found name $dave for $ani"
>>
>> catch {close $NameFile}
>>
>> return $dave
>>
>> }
>>
>> proc act_Setup { } {
>>
>> leg setupack leg_incoming
>>
>> set dnis [infotag get leg_dnis]
>>
>> set ani [infotag get leg_ani]
>>
>> set display_name_orig [infotag get leg_display_info]
>>
>> set anipi [infotag get leg_ani_pi]
>>
>> set anisi [infotag get leg_ani_si]
>>
>> puts "dnis: $dnis ani: $ani pi:$anipi si:$anisi name:
>> $display_name_orig"
>>
>> set display_name [NameLookup $ani]
>>
>> if {$display_name == "No Caller ID"} {puts "No name found, not
>> changing."} else {
>>
>> set callInfo(displayInfo) [string trim [concat $display_name
>> $display_name_orig]]}
>>
>> puts "Changed Name to $display_name
>> $display_name_orig for $ani"
>>
>> leg proceeding leg_incoming
>>
>> leg setup $dnis callInfo leg_incoming
>>
>> }
>>
>> proc act_CallSetupDone { } {
>>
>> global beep
>>
>> set status [infotag get evt_status]
>>
>> puts "Entering act_CallSetupDone"
>>
>> if { $status != "ls_000"} {
>>
>> puts "Call [infotag get con_all] got event $status while
>> placing an outgoing call"
>>
>> call close
>>
>> }
>>
>> }
>>
>> proc act_Cleanup { } {
>>
>> puts "Entering act_Cleanup"
>>
>> call close
>>
>> }
>>
>> proc act_Abort { } {
>>
>> puts "Unexpected event - entering act_Abort"
>>
>> call close
>>
>> }
>>
>> init
>>
>> #----------------------------------
>>
>> # State Machine
>>
>> #----------------------------------
>>
>> set TopFSM(any_state,ev_disconnected) "act_Abort,same_state"
>>
>> set TopFSM(CALL_INIT,ev_setup_indication) "act_Setup,PLACECALL"
>>
>> set TopFSM(PLACECALL,ev_setup_done) "act_CallSetupDone,CALLACTIVE"
>>
>> set TopFSM(CALLACTIVE,ev_disconnected)
>> "act_Cleanup,CALLDISCONNECTED"
>>
>> set TopFSM(CALLDISCONNECTED,ev_disconnect_done)
>> "act_Cleanup,same_state"
>>
>> fsm define TopFSM CALL_INIT
>>
>> *From:*cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Jason
>> Aarons (US)
>> *Sent:* Tuesday, March 29, 2011 7:46 AM
>> *To:* Damian Turburville; cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] Manipulate Caller ID CUCM 6.1
>>
>> I wonder if you can use a IOS Translation Profile at the Gateway to
>> modify called party name. What type of gateway/protocol/ios version
>> are you running?
>>
>> *From:*cisco-voip-bounces at puck.nether.net
>> [mailto:cisco-voip-bounces at puck.nether.net] *On Behalf Of *Damian
>> Turburville
>> *Sent:* Tuesday, March 29, 2011 9:43 AM
>> *To:* cisco-voip at puck.nether.net
>> *Subject:* [cisco-voip] Manipulate Caller ID CUCM 6.1
>>
>> Hi guys,
>> We have a customer who wants to have a text string come up on their
>> phone based upon the number dialled by the outside party. i.e. if a
>> member of the public dialled 01234 567890 which would come into our
>> CUCM 6.1 box they would want it to display "Slough" for instance or
>> if they dialled 01234 567891 it would come up as "Chichester"
>> This is basically for a group of users who will be taking calls from
>> many geographic locations and want to be able to know which line the
>> public is dialling in from.
>>
>> (The actual setup is as follows)
>>
>> Public dials 0845 number
>> 0845 number is forwarded by BT onto a DDI number (01234 567890)
>> DDI number comes into our CUCM 6.1 system via MGCP gateway
>> Call goes to a CTI Route Point which forwards onto Unity Connection 7
>> Call Handler
>> Call Handler announces "Welcome to the Slough Helpline you will now
>> be placed in a queue"
>> Call is transferred (release to switch) to an Attendant console Pilot
>> Point (so we can queue calls)
>> Pilot point addresses four 7942 phones in a circular pattern
>> User expects to see "Slough" come up as the Caller ID
>>
>> The same would happen for the other geographic regions but the call
>> would come in via a different DDI number eg : 01234 567891
>>
>> Is this possible?
>> Thanks,
>> Damian
>>
>> ------------------------------------------------------------------------
>>
>> DDIPT <http://dimensiondata.stream57.com/04141pm/>
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