[cisco-voip] Phone/CM Locale Questions

Scott Voll svoll.voip at gmail.com
Mon Apr 4 18:04:30 EDT 2011


Just had a Telepresence with John Hernandez last week.  Documentation was
one of the three things we talked about or the lack there of.

<Rant>

Oh, and Cisco is now on the kick of if it's not listed, it's not supported.
 even if the version numbers are the same........ if you can't find a doc
that list support, its not.

As I told John last week, Microsoft products support there
other Microsoft products.  Shouldn't Cisco.

</Rant>

Scott


On Thu, Mar 31, 2011 at 8:30 AM, Wes Sisk <wsisk at cisco.com> wrote:

>  Inline, ws.
>
>
> On 3/30/2011 2:16 PM, James.Brown at barclayswealth.com wrote:
>
> All,
>
> Is anyone else finding the documentation around locales slightly hit and miss?
>
>  ws: Yes.  Please voice this to your Cisco account team.  There is acute
> attention and action in the documentation arena at the moment.  Ears are
> open for customers who speak up.
>
>  So far, I have...
>
> * Phone Only locales control the endpoint LCD language
> * CM Locales provide cadence and CCMUser language
> * CM Locales require an update with each CUCM major version
> * PO Locales require an update with the endpoint firmware
>
> Could anyone clarify whether a PO update really has to be applied when SCCP firmware is upgraded?
>
>  ws:
>
> *Q: Do I need to install a new Phone Only locale every time after I
> upgrade my IP phone firmware?*
> Localization team only releases Phone Only Locales for FW with changes on
> phone dictionaries or internationalization. In another words, we do not have
> POLI release for every FW release. When customer upgrades the firmware
> without upgrade their CUCM, they should install the Phone Only locale with
> the same major.minor number with the new  FW.  For example, if they upgrade
> the from FW 8.5.3 (with POLI 8.5.3) to FW 8.5.4, POLI 8.5.3 is also good for
> FW 8.5.4. If they upgrade FW from 8.5.4 to 9.0.1, they will need to install
> POLI 9.0.1.
>
> And would this update need to be applied to all nodes, or just the TFTP servers?
>
>  ws:
>
> *Q: Do locales need to be installed on every Node?*
>
> Cisco Unified Communications Locale Installer MUST be applied to each and
> every Cisco Unified Communications Manager server in a cluster, starting
> with the publisher. After installation has completed, it is essential to
> reboot each and every platform in order for all user and network locale
> changes to become fully activated.
>
> *Q: How to use Phone Only Locales?*
>
> Cisco Unified Communications Locale Installer for Cisco Unified IP Phones
> ensures localised phones are kept up-to-date with the latest dictionaries
> after the firmware is upgraded.  The full Cisco Unified Communications
> Locale Installer for Cisco Unified Communications Manager must be installed
> prior to installation of a Phone Only locale installer. For example, with
> CUCM 5.1 and Firmware 8.4.3, CUCM LI 5.1.x need to be installed first, then
> install Phone Only LI 8.4.3 for firmware updates.
>
> Is a cluster reboot really needed, just to load a few additional dictionary files to the phones?
>
>  ws:
>
> *Q: Do locales need to be installed on every Node?*
>
> Cisco Unified Communications Locale Installer MUST be applied to each and
> every Cisco Unified Communications Manager server in a cluster, starting
> with the publisher. *After installation has completed, it is essential to
> reboot each and every platform in order for all user and network locale
> changes to become fully activated. *
>
> Thanks in advance for any assistance.
>
> Regards
>
> James.
>
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