[cisco-voip] strange auto attendant issue
Mati Gil
mgilqui at gmail.com
Mon Apr 11 11:29:15 EDT 2011
What is the disconnect cause reported in the logs?
"debug voip application script" and "debug voice ccapi inout" could help.
2011/4/11 sam singapore <sam4sg at gmail.com>
> If this helps:
>
> show voice dsp
>
> DSP DSP DSPWARE CURR BOOT PAK
> TX/RX
> TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABORT
> PACK COUNT
> ==== === == ======== ========== ===== ======= === == ========= == =====
> ============
> edsp 0001 01 g711ulaw 0.1 IDLE 50/0/1.1
> edsp 0002 02 g729r8 p 0.1 IDLE 50/0/1.2
> edsp 0003 01 g711ulaw 0.1 IDLE 50/0/2.1
> edsp 0004 02 g729r8 p 0.1 IDLE 50/0/2.2
> edsp 0005 01 g729r8 p 0.1 IDLE 50/0/3.1
> edsp 0006 02 g729r8 p 0.1 IDLE 50/0/3.2
> edsp 0007 03 g729r8 p 0.1 IDLE 50/0/3.3
> edsp 0008 04 g729r8 p 0.1 IDLE 50/0/3.4
> edsp 0009 05 g729r8 p 0.1 IDLE 50/0/3.5
> edsp 0010 06 g729r8 p 0.1 IDLE 50/0/3.6
> edsp 0011 07 g729r8 p 0.1 IDLE 50/0/3.7
> edsp 0012 08 g729r8 p 0.1 IDLE 50/0/3.8
> edsp 0013 01 g729r8 p 0.1 IDLE 50/0/4.1
> edsp 0014 02 g729r8 p 0.1 IDLE 50/0/4.2
> edsp 0015 03 g729r8 p 0.1 IDLE 50/0/4.3
> edsp 0016 04 g729r8 p 0.1 IDLE 50/0/4.4
> edsp 0017 05 g729r8 p 0.1 IDLE 50/0/4.5
> edsp 0018 06 g729r8 p 0.1 IDLE 50/0/4.6
> edsp 0019 07 g729r8 p 0.1 IDLE 50/0/4.7
> edsp 0020 08 g729r8 p 0.1 IDLE 50/0/4.8
> edsp 0021 01 g711ulaw 0.1 IDLE 50/0/5.1
> edsp 0022 02 g711ulaw 0.1 IDLE 50/0/5.2
> edsp 0023 01 g729r8 p 0.1 IDLE 50/0/10.1
> edsp 0024 01 g729r8 p 0.1 IDLE 50/0/11.1
> edsp 0025 02 g729r8 p 0.1 IDLE 50/0/11.2
> edsp 0026 01 g729r8 p 0.1 IDLE 50/0/12.1
> edsp 0027 02 g729r8 p 0.1 IDLE 50/0/12.2
> edsp 0028 01 g729r8 p 0.1 IDLE 50/0/13.1
> edsp 0029 02 g729r8 p 0.1 IDLE 50/0/13.2
> edsp 0030 01 g729r8 p 0.1 IDLE 50/0/14.1
> edsp 0031 02 g729r8 p 0.1 IDLE 50/0/14.2
> edsp 0032 01 g729r8 p 0.1 IDLE 50/0/15.1
> edsp 0033 02 g729r8 p 0.1 IDLE 50/0/15.2
> edsp 0034 01 g729r8 p 0.1 IDLE 50/0/16.1
> edsp 0035 02 g729r8 p 0.1 IDLE 50/0/16.2
> edsp 0036 01 g729r8 p 0.1 IDLE 50/0/17.1
> edsp 0037 02 g729r8 p 0.1 IDLE 50/0/17.2
> edsp 0038 01 g729r8 p 0.1 IDLE 50/0/18.1
> edsp 0039 02 g729r8 p 0.1 IDLE 50/0/18.2
> edsp 0040 01 g711ulaw 0.1 IDLE 50/0/19.1
> edsp 0041 02 g729r8 p 0.1 IDLE 50/0/19.2
>
>
> ----------------------------FLEX VOICE CARD 0 -----------------------
> -------
> *DSP VOICE CHANNELS*
>
> CURR STATE : (busy)inuse (b-out)busy out (bpend)busyout pending
> LEGEND : (bad)bad (shut)shutdown (dpend)download pending
>
> DSP DSP DSPWARE CURR BOOT PAK
> TX/RX
> TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT
> PACK COUNT
> ====== === == ========= ========== ===== ======= === == ========= == ====
> ============
> *DSP SIGNALING CHANNELS*
> DSP DSP DSPWARE CURR BOOT PAK
> TX/RX
> TYPE NUM CH CODEC VERSION STATE STATE RST AI VOICEPORT TS ABRT
> PACK COUNT
> ====== === == ========= ========== ===== ======= === == ========= == ====
> ============
> ------------------------END OF FLEX VOICE CARD 0
> ----------------------------
>
> Thanks,
> Sam
>
>
> On Mon, Apr 11, 2011 at 10:56 PM, sam singapore <sam4sg at gmail.com> wrote:
>
>> Hi Erich,
>>
>> I am using Call Manager express, so there is COR only.
>> I created a COR called local and put my incoming dialpeers as well as
>> ephones allowing both incoming and outgoing from LOCAL, but still no luck.
>>
>> Is there anything else that I can look into ?
>>
>> Thanks,
>> Sam
>>
>>
>>
>> On Thu, Apr 7, 2011 at 12:33 AM, Erich Novak <Erich.Novak at nts.eu> wrote:
>>
>>> 3 words :
>>>
>>>
>>>
>>> calling search space :)
>>>
>>>
>>>
>>> brgds
>>>
>>> Erich
>>>
>>>
>>>
>>> *Von:* cisco-voip-bounces at puck.nether.net [mailto:
>>> cisco-voip-bounces at puck.nether.net] *Im Auftrag von *sam singapore
>>> *Gesendet:* Mittwoch, 06. April 2011 18:17
>>> *An:* cisco-voip at puck.nether.net
>>> *Betreff:* [cisco-voip] strange auto attendant issue
>>>
>>>
>>>
>>> Hi,
>>>
>>> I have a bit of a strange issue:
>>>
>>> When I dial the auto-attendant number form phones internally,
>>>
>>> welcome to automated attendant
>>> to enter phone of person trying to reach press 1
>>> 1
>>> enter the phone number and then press the # key
>>> XXX#
>>> calling XXX ...
>>> rings the extension, and call works fine.
>>>
>>>
>>> But when I dial the DID Number (which again gets to this auto attendant)
>>>
>>> welcome to automated attendant
>>> to enter phone of person trying to reach press 1
>>> 1
>>> enter the phone number and then press the # key
>>> XXX#
>>> calling XXX ...
>>> the XXX does not get any ring, and the line just gets disconnected.
>>>
>>> So this is 1/2 working, 1/2 not working .. Where do I start looking to
>>> solve it ? What could be the issue.
>>>
>>>
>>> Thanks.
>>>
>>
>>
>
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>
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