[cisco-voip] Unity Connection Forward to another vmbox

Sandy Lee Sandy.Lee at dti.ulaval.ca
Fri Apr 15 10:14:01 EDT 2011


Hi everyone,

When we have a message in our vmbox that was forwarded by another user, we have the message as if it was the forwarder that sent it, which is right, of course. But I would like to know if it's possible to set it to have the original sender's information ? For example, if I'm being harassed by a bad person and I want to forward a copy of the message to the detective, is there a way that he could also have the sender's information, to know date/time/callerid for that call? I know we can have that from the CDR, but the detective needs to have as much "provable" information as possible. Is there a way to link a voicemail with a CDR record or something like that ? I mean, there are a lot of complaints going on simultaneously, so we need the detective to be independent from us, we don't want to go through a lot of procedures to give him what he needs.

I hope I made myself clear enough, TGIF...

Thanks and regards.

Sandy.

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