[cisco-voip] UCM 8 phone config files, weird service URL problem

[Carlos G Mendioroz]

The phone config file. I was hoping for a CLI way to get it,
but tftp will do. I did not know that it was also available via http!
Phones starting with 8.0 firmware seem to not pay attention to unsigned 
configuration files, if my traces don't lie :) But that's another thing.

You have definitly made into my contact list :)

Thanks again.
-Carlos

Wes Sisk @ 5/8/2011 13:00 -0300 dixit:
> Carlos,
> 
> No abuse.  Thanks for sharing your experience.
> 
> Which 'config file' do you mean? You can download the phone's config 
> file from the CM TFTP server via TFTP or HTTP.
> tftp: tftp get mycm SEP<mac>.cnf.xml
> http: http://mycm:6970/SEP<mac>.cnf.xml
> 
> If the phone is subscribed to more than one service then the phone hits 
> the service URL on CM and CM returns a list of services to choose from.  
> Use a packet capture to see that or have your browser act like the phone 
> by pointing to the phone services URL and passing the devicename 
> parameter the same way the phone does when performing its http get.
> 
> Regards,
> Wes
> 
> On 8/5/2011 11:50 AM, Carlos G Mendioroz wrote:
>> That makes sense. Thanks a bunch!
>> Any pointers to config file location/access ? (Not that I'm abusing
>> of your knowledge :)
>>
>> -Carlos
>>
>> Wes Sisk @ 5/8/2011 12:25 -0300 dixit:
>>> A phone service is added in CM and users can subscribe.  When a user 
>>> subscribes they supply user specific credentials. This creates a 
>>> record in the the database that assembles the URL and all parameters 
>>> unique to the user.
>>>
>>> Now, if an admin figures out the base URL is incorrect they can 
>>> correct. However, that does not correct the URL for every user that 
>>> previously subscribed to the service.
>>>
>>> Looks like some progress has been made on this:
>>> http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_6_1/ccmcfg/b06phsrv.html#wpmkr1032683 
>>>
>>> "If the service was modified after subscriptions existed, click 
>>> Update Subscriptions to rebuild all user subscriptions. You must 
>>> update subscriptions if you changed the service URL, removed a phone 
>>> service parameter, or changed the Parameter Name for a phone service 
>>> parameter. "
>>>
>>> Regards,
>>> Wes
>>>
>>>
>>> On 8/5/2011 10:41 AM, Carlos G Mendioroz wrote:
>>>> Hi,
>>>> I've run into a weird problem where a phone was using a bad URL to
>>>> access a service. /emapp/EMappServlet instead of /emapp/EMAppServlet.
>>>>
>>>> That should be a user (admin) typo, but the curious thing was that the
>>>> phone next to it was using the right URL.
>>>> I'm trying to understand how that could have happened. Any ideas ?
>>>>
>>>> On a related issue, is there any way to look at the phone
>>>> configuration files ?
>>>>
>>>> I'd appreciate any info. Thanks in advance.
>>

-- 
Carlos G Mendioroz  <tron at huapi.ba.ar>  LW7 EQI  Argentina