[cisco-voip] MWI stays on without messages...even after resynch

[Wellnitz, Erick A.]

Okay...here's an odd one.  I didn't design the topology and we can't change it without some serious political battles.

Nortel Option 11C -----QSIG----Cisco  2821 with 12.4(24).T4 -------MGCP----CUCM 8.0(3) ------SIP -------Unity Connection 8.0(3)
Remote Site-----------------------------------------------------------------------Central Site------------------------Remote Site
(yeah, I know)

MWI fails to synch with two users.  Media stays local as it should.   Latency is  averaging about 60ms round trip.

Connection is set up per the integration guide.   I'm not familiar with Nortel configurations but our Nortel person tells me these two are identical to everyone else.  Routing in CM checks out via DNA.  Resynch of MWI doesn't solve it.  UCONN shows the MWI for both users as 'off'.  Mailboxes are empty.

I'm pretty much throwing things against the wall to see if they stick at this point.

ERICK A. WELLNITZ
Network Engineer
Katten Muchin Rosenman LLP
525 W. Monroe Street / Chicago, IL 60661-3693
p / (312) 577-8041
erick.wellnitz at kattenlaw.com<mailto:erick.wellnitz at kattenlaw.com> / www.kattenlaw.com<http://www.kattenlaw.com/>


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