[cisco-voip] TIPS for getting GlobalScape SFTP to work with CallManager 7.0?

[Russell Chaseling]

Hi Jason,

A client was using EFT Enterprise with CUCM 6.X with no problems, as soon as we upgraded to 7.X backups started failing. Case was opened with Globalscape support who issued a patch which resolved the issue (it was apparently a known issue with 7.X). Might not help you with the trial version but just thought I’d let you know to save you some time as we spent days on it

Russell

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: 18 August 2011 01:31
To: Jason Aarons (AM)
Cc: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] TIPS for getting GlobalScape SFTP to work with CallManager 7.0?

we have GlobalScape EFT Enterprise running with CIFS mounted remote drives from another server, authentication is AD (not  local accounts) and it's working without a hitch from both CCMv7 and Unity Connection v7.

first thing you should try is removing any ACLs.  that's usually the culprit. also, make sure the userID you are using has the correct permissions. Someone (might have been you) mentioned you also need the delete permissions for cycling of files.

try with different userIDs and passwords, especially if you have any special characters in either. we had to change a password once because the Cisco client was not transmitting it correctly.

I can tell you that Unity Express will NOT work with AD authentication.



---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)

________________________________
From: "Jason Aarons (AM)" <jason.aarons at dimensiondata.com>
To: "cisco-voip (cisco-voip at puck.nether.net)" <cisco-voip at puck.nether.net>
Sent: Wednesday, August 17, 2011 8:03:09 PM
Subject: [cisco-voip] TIPS for getting GlobalScape SFTP to work with        CallManager 7.0?


I have the trial version of GlobalScape EFT Enterprise Server running. I can use Filezilla FTP client to connect via SFTP upload a test file, but CallManager fails backups.

Any tips/tracing?

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile


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