[cisco-voip] Attendant Consoles...

[Nick Matthews]

For what it's worth there is a pricing incentive (I believe 50% off)
for upgrading customers for the ARC attendant console because it's not
free anymore.  At least it was last fiscal year (Cisco), and I think
it has been continued.

-nick

On Thu, Aug 25, 2011 at 3:43 PM, Corbett Enders <cenders at homesbyavi.com> wrote:
> I’ve not researched further, and the lack of a “built-in” attendant console
> is what will keep me at version 7.x for the foreseeable future.
>
>
>
> From: Carlos Ortiz [mailto:COrtiz at sscincorporated.com]
> Sent: Thursday, August 25, 2011 12:03 PM
> To: Bill Riley; Corbett Enders; 'Scott Voll'; 'Saboor Khan'
>
> Cc: cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] Attendant Consoles...
>
>
>
> I wanted to revive this thread to see if anyone has any updates or successes
> to report.  I’m listing the Cisco AC replacements I have found including one
> free one.  However, we haven’t gotten the free one to work yet and there is
> no tech support (Go figure).  I really don’t want a complicated system
> either.  I just need basic operator drag, drop transfer functions.  Our
> already expensive Cisco CVP/UCCE setup routes most inbound calls
> automatically.  The operator is only there for people who don’t know where
> they want to go.
>
>
>
> Evot.net
>
>
>
> Free version: http://apps.evot.net/nexus/
>
> Hosted Version http://www.evot.net/applications/hostedconsole
>
>
>
> Others:
>
>
>
> http://www.bridgeoc.com/  -  (I might try this free 60 day trial and $1500
> price if I can’t get the free one to work)
>
>
>
> http://www.andtek.com/communications-products-anddesktopac-business.html
>
>
>
> http://www.imagicle.com/home/tabid/384/language/en-us/default.aspx
>
>
>
> http://www.iqnetsolutions.com/Cisco_MainPage.htm?gclid=CKHKicGcuKoCFVEI2god8SZIbA
>
>
>
>
>
>
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bill Riley
> Sent: Wednesday, July 20, 2011 6:23 PM
> To: 'Corbett Enders'; 'Scott Voll'; 'Saboor Khan'
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Attendant Consoles...
>
>
>
> It does not include any Consoles.
>
>
>
> CUBAC is a separate product.
>
>
>
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Corbett Enders
> Sent: Wednesday, July 20, 2011 5:13 PM
> To: Scott Voll; Saboor Khan
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Attendant Consoles...
>
>
>
> Free is my goal.  The one included with CM from 7.x and prior is all that we
> need. I don’t want additional licensing costs nor do I want to set up yet
> another server to support 3rd party software.
>
>
>
> I did a quick search, and it would appear that CM 8.x includes Cisco Unified
> Business Attendant Console. Does that compare to the Cisco Attendant console
> we use on 7.x?
>
>
>
> From: Scott Voll [mailto:svoll.voip at gmail.com]
> Sent: Wednesday, July 20, 2011 3:46 PM
> To: Saboor Khan
> Cc: Corbett Enders; cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Attendant Consoles...
>
>
>
> I think there are a few different ones out there.
>
>
>
> What are you looking for?
>
>
>
> I have used the ARC version.  Very high end.  Can do, script, monitor, ACD,
> etc. just about anything you want.
>
>
>
> Currently we are looking at using Cuci-Lync.  or CUPS might do the same.
>
>
>
> How much do you want to pay?
>
>
>
> --Scott
>
> On Wed, Jul 20, 2011 at 12:44 PM, Saboor Khan <saboor.khan at gmail.com> wrote:
>
> Cisco Recommend us Vista Point
>
> On Wed, Jul 20, 2011 at 2:59 PM, Corbett Enders <cenders at homesbyavi.com>
> wrote:
>
> What are you listers using for attendant consoles?  I’ve heard that the
> console included in 7.x is no longer in 8.x…   so we’re staying back on
> 7.1.2 for now.
>
>
>
> Corbett Enders
>
>
>
>
>
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