[cisco-voip] Softphone for UCM 7.15??

Ryan Ratliff rratliff at cisco.com
Thu Dec 1 11:23:32 EST 2011


Others have covered the licensing part pretty well.

For products you've got a few options with 7.1(5).  The first is plain-old IP Communicator.  This will very likely be the least resource intensive app but it still requires 1Gb of memory on the PC.  

There are other PC based clients as well, CUPC, WebEx Connect, the various CUCI clients.  As with any app on a netbook performance will be the main concern.  I'd highly recommend you test these and get ensure your users have headsets.

For other mobile clients you should look at the Jabber apps.
http://www.cisco.com/web/products/voice/jabber.html

-Ryan

On Dec 1, 2011, at 10:16 AM, Tim Reimers wrote:

Hi all –
 
I’ve a question regarding Softphone for UCM 7.15
 
Some of our management people would like to have a Softphone on a netbook.
 
They do not want single number reach, mobility, and all the other features that come with CUWL licensing.
They just want to have a softphone with the same extension as their desk phone for when they want to make a call remotely.
 
I would also like a softphone for remote diagnostics testing so I can do some workorders from home over a VPN, etc.
 
What is the required licensing and product downloads for this?
I’m getting varying answers when I talk to various Cisco resellers- everyone seems to have slightly different answers.
 
We’re on UCM 7.15 and have enough DLUs already.
Just need a download link and to install it, I think.
 
For the moment, I’m assuming that we will only be running on a Windows platform, though I’m sure
people will be wanting a softphone on Android, iPad, etc.
 
thanks, Tim
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