[cisco-voip] Unity Connection and Unified Messaging and Reply via Exchange

[JoeA]

Hello,
 
We have Unity Connection 8.5 configured for Single Inbox.  We had a user reply to a voice message he received in Outlook today and the message was delivered to the user's Unity Connection voice mailbox.  I thought with Unity Connection Single Inbox, if a user forwarded or replied to a message via Outlook (Exchange), that the message would not get to the recipent's Unity Connection voice mail box??
 
If this is proper operation, is there a way to disable? Also, when the user received the email message in their voice mailbox, the email was read to the user.  The text-to-speech for emails is disabled in the COS, but it still reads it back.  Any other place I can disable?
 
Thanks in advance fro your help.
 
Regards,
Joe
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