[cisco-voip] 2 UCCX triggers with same DN but different partitions

[Jason Aarons (AM)]

Nope.  Make Dev Script  *1000 in PT_Internal, etc.

Same thing with Agents and anything else CTI, you can't have same DNs in multiple partitions.

Jason Aarons
Consultant
Dimension Data
904-338-3245 mobile

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kevin Damisch
Sent: Wednesday, December 07, 2011 6:12 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 2 UCCX triggers with same DN but different partitions


Running UCCX 8.5(1)SU2, trying to setup a production and development structure as follows:

-PROD SCRIPT
---PROD APP
------PROD TRIGGER
---------Device Name: RP_PROD
---------DN: 1000 in PT_Internal

-DEV SCRIPT
---DEV APP
------DEV TRIGGER
---------Device Name: RP_DEV
---------DN: 1000 in PT_Development

When trying to create the trigger for development (which is the same DN as production but it a different partition), I get the following message:
The Directory Number already exists. Please enter a unique Directory Number

I thought it was possible to do this.  And yes, I have made sure that CUCM doesn't have anything conflicting in the dial plan.

Has anyone done this?

Thanks,
Kevin

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