[cisco-voip] Ringback problem when calling to PSTN

Nick Matthews matthnick at gmail.com
Fri Dec 16 08:54:05 EST 2011


You may need to check "Media Termination Point Required" on the H.323
gateway, and make sure you have a MTP in the MRGL.  As well, if you're
using G.729 you'll need a software MTP on a router.  Otherwise, CUCM
or router software/hardware MTP works for G.711

-nick

On Fri, Dec 16, 2011 at 7:37 AM, Roger Wiklund <roger.wiklund at gmail.com> wrote:
> Ensure you have a MRGL with ANN on your H323 GW and phones.
>
> Try changing service parameter -> callmanager -> Send H225 User Info
> Message -> use ANN for ringback
>
> /Roger
>
> On Fri, Dec 16, 2011 at 1:22 PM, Robert Hass <robhass at gmail.com> wrote:
>> Hi
>>
>> I have problem with ringback tone when doing calls from IP Phone
>> connected to CUCM to PSTN.
>> CUCM is configured to use our gateway (Cisco 2811) via H.323 and our
>> gateway is using SIP Trunk
>> do our carrier.
>>
>> We don't hear ringback tone when calling to PSTN. But connectivity is
>> working fine.
>> We hear ringback tones when taking call from PSTN to CUCM.
>>
>> Our gateway configuration:
>>
>> voice service voip
>>  allow-connections h323 to h323
>>  allow-connections h323 to sip
>>  allow-connections sip to h323
>>  allow-connections sip to sip
>>  no supplementary-service sip moved-temporarily
>>  no supplementary-service sip refer
>>  fax protocol pass-through g711alaw
>>  h323
>>  modem passthrough nse codec g711alaw
>>  sip
>> !
>> voice class codec 1
>>  codec preference 1 g711alaw
>>  codec preference 2 g711ulaw
>> !
>> voice class h323 1
>>  h225 timeout tcp establish 3
>> !
>> !
>> dial-peer voice 1 voip
>>  translation-profile incoming 1
>>  incoming called-number .
>>  codec g711alaw
>>  no vad
>> !
>> dial-peer voice 2 voip
>>  description SIP Trunk to carrier (CUCM->PSTN)
>>  translation-profile outgoing 2
>>  huntstop
>>  destination-pattern 0T
>>  progress_ind setup enable 3
>>  session protocol sipv2
>>  session target ipv4:x.x.x.x:5060
>>  dtmf-relay rtp-nte
>>  codec g711alaw
>>  ip qos dscp cs5 media
>>  no vad
>> !
>> dial-peer voice 3 voip
>>  description PSTN->CUCM
>>  huntstop
>>  destination-pattern 49xxxxxx...$
>>  progress_ind setup enable 3
>>  session target ipv4:192.168.36.2
>>  voice-class h323 1
>>  codec g711alaw
>>  ip qos dscp cs5 media
>>  no vad
>>
>> Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version
>> 15.0(1)M4, RELEASE SOFTWARE (fc1)
>> CUCM is 8.6
>>
>> Any hints what is bad configured ?
>>
>> Thanks
>> Robert
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>
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