[cisco-voip] UCCX IVR script, call redirect, ringback stops

Roger Wiklund roger.wiklund at gmail.com
Sat Dec 17 08:09:39 EST 2011


We were hitting bug CSCta10219 - Intermittently silence packets
streamed from MOH &/or
ANN Server.

Upgrade to 6.1.5 should fix it

/Roger

On Tue, Oct 4, 2011 at 5:09 PM, Roger Wiklund <roger.wiklund at gmail.com> wrote:
> Hi
>
> I have a pretty straight forward IVR script for my UCCX 7.
> Menu with options, press 7 to dial a hunt pilot nr or whatever.
> Call redirect function that send the call to the hunt pilot nr.
> If call is successful, goto end
>
> Now, I always one ringback, then most of the times it's just dead
> silence, and all of the sudden someone picks up.
> Sometimes I hear ringback the entire call until someone picks up.
>
> Anything obvious I'm doing wrong? Have you seen this before?
>
> Thanks,
>
> Regards
> Roger


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