[cisco-voip] Forwarding difference after CUCM4 to 8 upgrade

[Lelio Fulgenzi]

the biggest gotcha upgrading from 4.x with respect to forwarding is the calling search space assigned to the voice mail pilot. 

in v4.x, if you checked the VM box instead of entering something in the destination field, and the vm pilot configured for that user did not have a CSS configured, it would use the CSS of the forward section for that line. 

now, the VM pilot must have a CSS configured or those forwarding will (may) fail. 

something to at least look at if you are in fact selecting the VM box for forwarding. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (ANNU) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Rab" <ciscovoipuser at gmail.com> 
To: cisco-voip at puck.nether.net 
Sent: Monday, December 19, 2011 2:51:27 PM 
Subject: [cisco-voip] Forwarding difference after CUCM4 to 8 upgrade 

Hi, 

Can anyone tell me if there is a fundamental difference in the way CM4 and CUCM8 forwards calls? 

We have a cmr with a recently upgraded CUCM8 that has a number of hunt pilots that forward to a CallXpress voicemail server upon no answer. 

This setup is no longer working following the upgrade. Looking at the CallXpress logs the incoming call looks like a forwarded call from the IP phone that calls into the hunt pilot. 

I suspect we need to change a service parameter to retain/replace the forwarding number ANI but it would also be useful to understand any differences between versions. Any pointers would be really appreciated. 

Thanks 



_______________________________________________ 
cisco-voip mailing list 
cisco-voip at puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip 
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20111219/e365b3bd/attachment.html>