[cisco-voip] Attendant Console log file size

[Fred Hunt]

Thanks for the assistance!  I now see this in the bug toolkit and I will
be watching for updates.
 
Fred
 
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Wednesday, February 02, 2011 2:54 PM
To: Adam Frankel (afrankel)
Cc: Fred Hunt; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console log file size
 
Thanks Adam!

For the list this defect is new. It does not show in BugToolkit yet,
give it 24 hours.

Regards,
Wes

On 2/2/2011 11:50 AM, Adam Frankel (afrankel) wrote: 
Hi Fred


It's CSCtn02841 - Attendant Console log fills entire /common partition
on CUCM server.  This defect is in (N)ew state and not yet addressed.

Regards,
Adam 
------------Original Message--------------
From: Wes Sisk <wsisk at cisco.com> <mailto:wsisk at cisco.com> 
Sent: Wed, Feb 02, 2011 11:15:16 Am
To: Fred Hunt <fhunt at cogdell.com> <mailto:fhunt at cogdell.com> 
CC: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Attendant Console log file size 
CM hot issues feed says:
AC_J.out.log file size over 56GB on CM subscriber. , Fixed CSCef21927
But that is for CM4.1.
 
I don't see a known issue for CUCM 7.x in casual searching.  Others are 
correct that LPM will clean it up, but only if AC closes the file so it 
is not open and in use. You can see if a process has a file lock using 
the CLI command 'show open files'.  If AC server process is holding the 
file open then LPM cannot do its job.  In that case it might be worth a 
TAC case for more detailed investigation.
 
Regards,
Wes
 
On 2/2/2011 10:11 AM, Fred Hunt wrote:
> Hi,
> Running CUCM 7 here and I have an issue with a large log file.  Our
> publisher has an Attendant Console log file named ac_j.out.log that is
> over 3 GB.  I cannot find any service parameter or trace setting to
> limit the size of this file to something smaller.  Any suggestions?
> 
> Thanks
> 
> Fred Hunt
> 
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> cisco-voip at puck.nether.net
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