[cisco-voip] UCCX database write help ...

Biffle, Gerrad Gerrad.Biffle at greensboro-nc.gov
Fri Feb 4 15:17:05 EST 2011


Anthony Holloway or other UCCX gurus -

I know it's late on a Friday ... but I'm hoping someone can tell me what I might be missing on the following SQL statement for a database write from one of my scripts:

INSERT INTO contactcentersurvey (Purpose,FirstTime,Courteous,Helpful,Outcome,Rate,HearAbout,resourceID,CallingParty,DateTime) VALUES ($Purpose,$FirstTime,$Courteous,$Helpful,$Outcome,$Rate,$HearAbout,$resourceID,$CallingParty,GetDate())

I can see the database schema refreshes, the datasource is setup and test okay, etc. ... but I cannot get my script to write to it.

Thanks.
_________________________________________

Gerrad Biffle, VOIP & Telephony Systems Manager
CGCIO, MCTS
Information Technology
City of Greensboro
300 W. Washington, Greensboro, NC  27401
www.greensboro-nc.gov
_________________________________________


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