[cisco-voip] Cisco ATA187 and Valcom 9940

[Tim Frazee]

I had dip 1, 5 and 8 on.

If I was making a 17 second page, it will hang up on me at 16 seconds.

If I make a 6 second page, it begins a reorder tone about 3 seconds after
the ip phone has hung up until 16 seconds, then it hangs up the call.

This is how I have been setting up a 9940 for a long time with an ATA186
with stock configuration. (no fancy tweaks)

Keeping everything the same, I swap out to an ata187, it doesn't work. I'm
sure theres something that has to change..... just what it is.....?

On Fri, Feb 11, 2011 at 3:06 PM, David Ellison <dellison at valcom.com> wrote:

>  When the phone call disconnects, is there any time between the end of the
> page and the start of the reorder tone?  The V-9940 has the ability to
> disconnect on silence.  The shortest period of silence it can detect is 1
> second, but that also means it may hang up too soon if the caller pauses
> during the page.  Four seconds is the next shortest interval that can be
> selected.
>
> The change is made using dip switches on the V-9940.  The switch settings
> can be found in the installation manual for the V-9940, available at *
> http://www.valcom.com/pdf/v-9940.pdf*<http://www.valcom.com/pdf/v-9940.pdf>.
>
> Valcom Tech Support
>
> 800-825-2661 <+18008252661>
>
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>
>
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