[cisco-voip] tftp server 255.255.255.255

James.Brown at barclayswealth.com James.Brown at barclayswealth.com
Mon Feb 14 07:49:36 EST 2011


Hi Andy,

Out of interest, how did the phones end up with this TFTP server address? Have you hard-coded it on the CCMadmin device page, or is it some bug that I narrowly avoided over the years ;-)

My suggestions would be:

1. Does a reset help pick up the Option-150 setting? If so, I guess you would have to do this en-masse from CUCM or by disabling POE on the switch-port then re-enabling

2. You could obtain a full list of registered phones via "show risdb query phone" on each subscriber CLI. Then feed this list into CURL via a shell script 

 http://$IPPHONE/CGI/Java/Serviceability?adapter=device.statistics.configuration

Just pipe all the output into a file and filter it using vim (or similar) to narrow down to just those phones which are affected.

Hope this helps 

James.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andy Carse
Sent: 14 February 2011 11:30
To: cisco-voip
Subject: [cisco-voip] tftp server 255.255.255.255

I guess I already know the answer, but I'll ask any way.

I have possibly several handsets that have been deployed that out of the box had their tftp server as 255.255.255.255.

They are setup for DHCP but the tftp server info doesn't seem to get updated, I have seen this before but we found it whilst actually deploying handsets so we checked them as they were rolled out.

As such they would have booted up ok and worked assuming they didn't have extension mobilty setup.

No we are in the process of upgrading the firmware for an upgrade due in a couple of weeks.

These handsets won't be able to upgrade is there an "easy" way of finding these devices?

They won't show up in the Device Firmware Load info as they don't talk to the cluster in the normal way.

The only way we have found to recify this is to visit a handset and erase its config.

we have 10 sites and 4000 handsets, so it could take awhile.

Currently running 5.1.2 going to 7.1.5su3

--
Rgds Andy

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