[cisco-voip] Phones randomply reset

Mauro Celli mauro.celli at 2000net.it
Thu Feb 17 16:03:50 EST 2011


We have an issue in some IP phones,it keep resetting randomly. 
Below is an extract from one of the console logs from the phone.

Can anyone interpret what exactly is causing the restart?

Note,i have disabled cdp and lldp in cucm phone properties  with no success...
Thanks

NOT 16:08:49.258777 PAE: SIGIPCFG received...
NOT 16:08:49.262716 CDP-D: catchipcfg:getdhcpinfo IP:10014aa domain:xxx.xxx.xx chngVal:1 
NOT 16:08:49.307331 CDP-D: catchipcfg:getdhcpinfo IP:10014aa domain:xxx.xxx.xx chngVal:1 
NOT 16:08:49.322263 tftpClient: request server 0 ---> 10.1.254.3 
ERR 16:08:49.324461 RTSOLD: opvvlan:4095->4095 advvlan:4096->4096
ERR 16:08:49.327917 RTSOLD: LINK -> LINK
ERR 16:08:49.328677 RTSOLD:address mode changed..
NOT 16:08:49.345190 tftpClient: request server 1 --->  
ERR 16:08:49.355400 RTSOLD: opvvlan:4095->4095 advvlan:4096->4096
ERR 16:08:49.361458 RTSOLD: LINK -> LINK
NOT 16:08:49.365233 tftpClient: request server 0 ---> 10.1.254.3 
NOT 16:08:49.372982 ESP: server 0 = 1.1.254.3 
NOT 16:08:49.382033 tftpClient: request server 1 --->  
NOT 16:08:49.384385 ESP: server 1 =  
NOT 16:08:49.395732 tftpClient: request server6 0 ---> :: 
NOT 16:08:49.396802 ESP: server 2 = :: 
NOT 16:08:49.417733 tftpClient: request server6 1 ---> :: 
NOT 16:08:49.420555 ESP: server 3 = :: 
NOT 16:08:49.423144 ESP: send ADMIN, logging = 1, shell = 0, ipconfig = 1 
NOT 16:08:49.443032 tftpClient: request server6 0 ---> :: 
NOT 16:08:49.449721 tftpClient: request server6 1 ---> :: 
NOT 16:08:49.465934 JVM: Startup Module Loader|cip.cfg.ConfigManager:? - ConfigManager PropertyChanged: device.settings.network.ipstacksstate
NOT 16:08:49.467530 JVM: Startup Module Loader|cip.cfg.ConfigManager:? - ConfigManager IP_STACKS_STATE changed
NOT 16:08:49.469131 JVM: Startup Module Loader|cip.cfg.ConfigManager:? -   IPv4 state=DHCP BOUND
NOT 16:08:49.470741 JVM: Startup Module Loader|cip.cfg.ConfigManager:? -   IPv6 state=STACK TURNED OFF
WRN 16:08:49.478478 SECD: WARN:getCTLInfo: ** phone has no CTL
WRN 16:08:49.483464 SECD: WARN:getCTLInfo: ** phone has no CTL
NOT 16:08:49.493588 tftpClient: request server 0 ---> 10.1.254.3


Cordiali saluti 
Mauro Celli (work in progress...) 







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