[cisco-voip] What does the IVR port license mean in CCX 5.x or 7.x?

[Bill Riley]

You get two ports per agent seat. You can have a total of 150 total on the
server you have. You can configure as many as you want but you will only
have the total connections that you have licensed at any given time. 

 

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of ciscozest
Sent: Thursday, February 24, 2011 1:56 AM
To: cisco-voip mailinglist
Subject: [cisco-voip] What does the IVR port license mean in CCX 5.x or 7.x?

 

I saw there are 150 IVR ports and 50 Enhanced agent/supervisor seats stated
under CCX license page. 

Does it mean I can use up to 150 CTI/ call control group ports per server no
matter how many agent seats purchased?
Someone told me that the number of agent seats will impact the maximum
number of IVR ports, say 50 agent seats = 100 IVR ports usable at max.
I look at the data sheet and it states as unlimited CTI port.

Can anyone enlighten me? Thanks

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