[cisco-voip] Attendant Console - Blind Transfer vs Consult Transfer

[BARANOWSKI, Hernan]

Hi all:

 

I have the following situation:

 

An operator of an Attendant Console receives a call. Then makes a
Consult Transfer to an internal user without talk with this user and
transfer immediately the call. The original caller can leave a Unity
message to this subscriber without problems.

 

Now, an operator of an Attendant Console receives a call. Then makes a
Blind Transfer to an internal user. The original caller can't leave a
Unity message, because receives a message that the user is not
associated with a mailbox.

 

Someone already had this problem before? Why this occurs?

 

Best regards

_________________________________________________

Hernan Baranowski
Systems Engineer / Southern Cone
Logicalis 

Tel: +54 11 4344-0400
hernan.baranowski at la.logicalis.com
<mailto:hernan.baranowski at la.logicalis.com>  

Peru 327 - CABA - Argentina - C1067AAG

www.la.logicalis.com <http://www.la.logicalis.com/> 
_________________________________________________
Business and technology working as one  

 

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