[cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)

ccieid1ot ccieid1ot at gmail.com
Tue Jan 25 13:27:11 EST 2011


Did you add the UC in CUCM under application server?

On Mon, Jan 24, 2011 at 10:16 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> *phew*
>
> this has got to be the best support line I've ever read on CCO.
>
> ------------------------------
> *Supported Version Combinations for Cisco Unity Connection and Cisco
> Unified Communications Manager*
>
> Cisco Unity Connection 2.x and Later
>
> Any version of Cisco Unity Connection 2.x or later is supported for use
> with any version of Cisco Unified CM 4.1(3) or later.
>
>
> from:
>
>
> http://www.cisco.com/en/US/customer/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
> ------------------------------
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *To: *"davidytk" <davidytk at netvigator.com>
>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Monday, January 24, 2011 11:12:21 AM
>
> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
> Yeah, that's my next thing to check. I've always seen pretty good
> compatibility across versions since it's SCCP and not CTI, but you never
> know. If that's the case, we'll have a bit of trouble on our hands. ugh.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"davidytk" <davidytk at netvigator.com>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>, "Mac GroupStudy" <
> mac.groupstudy at gmail.com>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Monday, January 24, 2011 11:03:35 AM
> *Subject: *RE: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
>  Hi Lelio
>
>
>
> Have you checked Cisco website for different version for Unity Connection
> (7.1.3) with CUCM (7.1.5). Does UC need to upgrade to 7.1.5 version also ?
>
>
>
> Thanks
>
> David
>
>
>  ------------------------------
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Monday, January 24, 2011 11:57 PM
> *To:* Mac GroupStudy
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
>
>
> Thanks again. I modified the port group "server" settings appropriately. I
> still get errors however:
>
> Failure reason: ErrorReceivedErrorFromSkinnySocket. ProcessData=>0x80045A00
>
> I did check the security settings and as far as I can tell, it's OK.
> Everything is unsecured. Weird, I know the subs work cause I'm registering
> phones to them.
>
> I'll update once I find more.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
>  ------------------------------
>
> *From: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Monday, January 24, 2011 10:24:30 AM
> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
> On the IP address change question; I don't recall having to do that but it
> certainly seems you should be able to. As I recall (again, I don't have one
> in front of me) there is also an advanced port group settings under "Edit"
> maybe?
>
>
>
> On your registration issue, no chance one side is set to secure and the
> other is not? The reason I ask is I have seen DMA come up with some weird
> results based on what it should have been.
>
>
>
> >Mac
>
>
>
>
>
> On Mon, Jan 24, 2011 at 10:17 AM, Lelio Fulgenzi <lelio at uoguelph.ca>
> wrote:
>
> ok, i lied, they are passing the test on Connection but still not showing
> registered....
>
> hmmmmm
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>  ------------------------------
>
> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *To: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>
>
> *Cc: *cisco-voip at puck.nether.net
>
> *Sent: *Monday, January 24, 2011 10:13:44 AM
>
>
> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
> Thanks, that has bitten me before (um, like five minutes before ;), but I
> fixed that.
>
> Turns out I used the publisher IP address instead of the subscriber's IP
> address. Not sure why that would make a difference, but I'm guessing because
> it was different than the list of subscribers in the device pool?
>
> Anyways, I got them to register now.
>
> I'm not sure I don't like the fact that I can't change the IP address of a
> port group once created. At least in Unity 4 you could edit the integration.
>
> Is there a way to edit the IP address of a port group in Connection?
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>  ------------------------------
>
> *From: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Monday, January 24, 2011 10:10:05 AM
> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
> This is something that you have probably looked at but I have seen it bite
> people many, many times: The Port Name Prefix on the Unity side must only be
> the name and not include the port number. It must also be identical to how
> it is defined on the CUCM side. Again, I am sure you are well aware of this
> but "I's" and "1's" and even "t's" run together some times.
>
>
>
> Ex. Pod1-UM1-VI1 as a port name would be listed as a Port Prefix name on
> the UC side as Pod1-UM1-VI (note the 1 is dropped).
>
>
>
> On Mon, Jan 24, 2011 at 9:49 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
> I'm having problems getting Unity Connection 7.1.3ES11 voice mail ports to
> register to CUCM v7.1.5b(SU2). I've created the phone system, phone port
> groups and added the ports and all looks good, but they don't show as
> registered on the CallManager server.
>
> As background, I've imported a DMA from my 4.1(3) server into my 7.1.5b
> server, so all the voice mail port names and extensions are the same. I
> don't see this as being an issue though, since Connection is pointing at a
> different IP address.
>
> The Unity Connection server and v7 CallManager server are on the same VLAN
> so there should be no ACL issues at hand. I tried a few restarts but no
> luck.
>
> Ideas before I open a TAC case? This stuff has always been simple.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
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> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
>
> --
> Charles S. Dye
> Contracts Officer
> InSync Training LLC
> (v) (860) 553-3521
> (m) (860) 303-2617
> (f) (775) 522-2740
> contracts at insynctraining.com
>
>
>
>
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> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
>
> --
> Charles S. Dye
> Contracts Officer
> InSync Training LLC
> (v) (860) 553-3521
> (m) (860) 303-2617
> (f) (775) 522-2740
> contracts at insynctraining.com
>
>
>
>
>
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-- 
duy
CCIE #27737 Voice
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