[cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)

ccieid1ot ccieid1ot at gmail.com
Tue Jan 25 13:42:35 EST 2011


Yes, it's needed.  I couldn't get vm ports to register with the wrong IP of
UC server.  ;)

On Tue, Jan 25, 2011 at 12:36 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Is this really necessary for simple integration? I thought something like
> this was needed for visual voicemail or something like that. I mean, I can
> try it, just wondering is all.
>
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"ccieid1ot" <ccieid1ot at gmail.com>
>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *Cc: *"davidytk" <davidytk at netvigator.com>, cisco-voip at puck.nether.net
> *Sent: *Tuesday, January 25, 2011 1:27:11 PM
>
> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
> Did you add the UC in CUCM under application server?
>
> On Mon, Jan 24, 2011 at 10:16 AM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>
>> *phew*
>>
>> this has got to be the best support line I've ever read on CCO.
>>
>> ------------------------------
>> *Supported Version Combinations for Cisco Unity Connection and Cisco
>> Unified Communications Manager*
>>
>> Cisco Unity Connection 2.x and Later
>>
>> Any version of Cisco Unity Connection 2.x or later is supported for use
>> with any version of Cisco Unified CM 4.1(3) or later.
>>
>>
>> from:
>>
>>
>> http://www.cisco.com/en/US/customer/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
>> ------------------------------
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>> ------------------------------
>> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>> *To: *"davidytk" <davidytk at netvigator.com>
>>
>> *Cc: *cisco-voip at puck.nether.net
>> *Sent: *Monday, January 24, 2011 11:12:21 AM
>>
>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>> register to CUCM v7.1.5b(SU2)
>>
>> Yeah, that's my next thing to check. I've always seen pretty good
>> compatibility across versions since it's SCCP and not CTI, but you never
>> know. If that's the case, we'll have a bit of trouble on our hands. ugh.
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>> ------------------------------
>> *From: *"davidytk" <davidytk at netvigator.com>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>, "Mac GroupStudy" <
>> mac.groupstudy at gmail.com>
>> *Cc: *cisco-voip at puck.nether.net
>> *Sent: *Monday, January 24, 2011 11:03:35 AM
>> *Subject: *RE: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>> register to CUCM v7.1.5b(SU2)
>>
>>  Hi Lelio
>>
>>
>>
>> Have you checked Cisco website for different version for Unity Connection
>> (7.1.3) with CUCM (7.1.5). Does UC need to upgrade to 7.1.5 version also ?
>>
>>
>>
>> Thanks
>>
>> David
>>
>>
>>  ------------------------------
>>
>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
>> *Sent:* Monday, January 24, 2011 11:57 PM
>> *To:* Mac GroupStudy
>> *Cc:* cisco-voip at puck.nether.net
>> *Subject:* Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>> register to CUCM v7.1.5b(SU2)
>>
>>
>>
>> Thanks again. I modified the port group "server" settings appropriately. I
>> still get errors however:
>>
>> Failure reason: ErrorReceivedErrorFromSkinnySocket.
>> ProcessData=>0x80045A00
>>
>> I did check the security settings and as far as I can tell, it's OK.
>> Everything is unsecured. Weird, I know the subs work cause I'm registering
>> phones to them.
>>
>> I'll update once I find more.
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>>  ------------------------------
>>
>> *From: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>> *Cc: *cisco-voip at puck.nether.net
>> *Sent: *Monday, January 24, 2011 10:24:30 AM
>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>> register to CUCM v7.1.5b(SU2)
>>
>> On the IP address change question; I don't recall having to do that but it
>> certainly seems you should be able to. As I recall (again, I don't have one
>> in front of me) there is also an advanced port group settings under "Edit"
>> maybe?
>>
>>
>>
>> On your registration issue, no chance one side is set to secure and the
>> other is not? The reason I ask is I have seen DMA come up with some weird
>> results based on what it should have been.
>>
>>
>>
>> >Mac
>>
>>
>>
>>
>>
>> On Mon, Jan 24, 2011 at 10:17 AM, Lelio Fulgenzi <lelio at uoguelph.ca>
>> wrote:
>>
>> ok, i lied, they are passing the test on Connection but still not showing
>> registered....
>>
>> hmmmmm
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>  ------------------------------
>>
>> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>> *To: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>>
>>
>> *Cc: *cisco-voip at puck.nether.net
>>
>> *Sent: *Monday, January 24, 2011 10:13:44 AM
>>
>>
>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>> register to CUCM v7.1.5b(SU2)
>>
>> Thanks, that has bitten me before (um, like five minutes before ;), but I
>> fixed that.
>>
>> Turns out I used the publisher IP address instead of the subscriber's IP
>> address. Not sure why that would make a difference, but I'm guessing because
>> it was different than the list of subscribers in the device pool?
>>
>> Anyways, I got them to register now.
>>
>> I'm not sure I don't like the fact that I can't change the IP address of a
>> port group once created. At least in Unity 4 you could edit the integration.
>>
>> Is there a way to edit the IP address of a port group in Connection?
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>  ------------------------------
>>
>> *From: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>> *Cc: *cisco-voip at puck.nether.net
>> *Sent: *Monday, January 24, 2011 10:10:05 AM
>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>> register to CUCM v7.1.5b(SU2)
>>
>> This is something that you have probably looked at but I have seen it bite
>> people many, many times: The Port Name Prefix on the Unity side must only be
>> the name and not include the port number. It must also be identical to how
>> it is defined on the CUCM side. Again, I am sure you are well aware of this
>> but "I's" and "1's" and even "t's" run together some times.
>>
>>
>>
>> Ex. Pod1-UM1-VI1 as a port name would be listed as a Port Prefix name on
>> the UC side as Pod1-UM1-VI (note the 1 is dropped).
>>
>>
>>
>> On Mon, Jan 24, 2011 at 9:49 AM, Lelio Fulgenzi <lelio at uoguelph.ca>
>> wrote:
>>
>> I'm having problems getting Unity Connection 7.1.3ES11 voice mail ports to
>> register to CUCM v7.1.5b(SU2). I've created the phone system, phone port
>> groups and added the ports and all looks good, but they don't show as
>> registered on the CallManager server.
>>
>> As background, I've imported a DMA from my 4.1(3) server into my 7.1.5b
>> server, so all the voice mail port names and extensions are the same. I
>> don't see this as being an issue though, since Connection is pointing at a
>> different IP address.
>>
>> The Unity Connection server and v7 CallManager server are on the same VLAN
>> so there should be no ACL issues at hand. I tried a few restarts but no
>> luck.
>>
>> Ideas before I open a TAC case? This stuff has always been simple.
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>>
>> --
>> Charles S. Dye
>> Contracts Officer
>> InSync Training LLC
>> (v) (860) 553-3521
>> (m) (860) 303-2617
>> (f) (775) 522-2740
>> contracts at insynctraining.com
>>
>>
>>
>>
>> _______________________________________________
>> cisco-voip mailing list
>> cisco-voip at puck.nether.net
>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>
>>
>>
>>
>> --
>> Charles S. Dye
>> Contracts Officer
>> InSync Training LLC
>> (v) (860) 553-3521
>> (m) (860) 303-2617
>> (f) (775) 522-2740
>> contracts at insynctraining.com
>>
>>
>>
>>
>>
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>>
>
>
> --
> duy
> CCIE #27737 Voice
>
>


-- 
duy
CCIE #27737 Voice
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