[cisco-voip] can't get Unity Connection 7.1.3ES11 to register to CUCM v7.1.5b(SU2)

ccieid1ot ccieid1ot at gmail.com
Tue Jan 25 14:12:57 EST 2011


Try removing and adding the VM ports through the CCM VM wizards.

On Tue, Jan 25, 2011 at 1:00 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> tried my admin account. didn't work. :(
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"ccieid1ot" <ccieid1ot at gmail.com>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *Sent: *Tuesday, January 25, 2011 1:54:10 PM
>
> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
> register to CUCM v7.1.5b(SU2)
>
> Oh, just the ccmadministrator is fine.
>
> On Tue, Jan 25, 2011 at 12:53 PM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>
>> In CUCM v7:
>>
>> system > application server > add
>>
>> I select Unity Connection and there are required fields, name, ip address
>> and the application user.
>>
>>
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A.
>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>> Cooking with unix is easy. You just sed it and forget it.
>>                               - LFJ (with apologies to Mr. Popeil)
>>
>>
>> ------------------------------
>> *From: *"ccieid1ot" <ccieid1ot at gmail.com>
>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>> *Cc: *"davidytk" <davidytk at netvigator.com>, cisco-voip at puck.nether.net
>> *Sent: *Tuesday, January 25, 2011 1:47:25 PM
>>
>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>> register to CUCM v7.1.5b(SU2)
>>
>> Not following on which userID?
>>
>> On Tue, Jan 25, 2011 at 12:44 PM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>>
>>> which userID did you select?
>>>
>>>
>>> ---
>>> Lelio Fulgenzi, B.A.
>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>> Cooking with unix is easy. You just sed it and forget it.
>>>                               - LFJ (with apologies to Mr. Popeil)
>>>
>>>
>>> ------------------------------
>>> *From: *"ccieid1ot" <ccieid1ot at gmail.com>
>>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>> *Cc: *"davidytk" <davidytk at netvigator.com>, cisco-voip at puck.nether.net
>>>  *Sent: *Tuesday, January 25, 2011 1:42:35 PM
>>>
>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>> register to CUCM v7.1.5b(SU2)
>>>
>>> Yes, it's needed.  I couldn't get vm ports to register with the wrong IP
>>> of UC server.  ;)
>>>
>>> On Tue, Jan 25, 2011 at 12:36 PM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>>>
>>>> Is this really necessary for simple integration? I thought something
>>>> like this was needed for visual voicemail or something like that. I mean, I
>>>> can try it, just wondering is all.
>>>>
>>>>
>>>>
>>>> ---
>>>> Lelio Fulgenzi, B.A.
>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>>> Cooking with unix is easy. You just sed it and forget it.
>>>>                               - LFJ (with apologies to Mr. Popeil)
>>>>
>>>>
>>>> ------------------------------
>>>> *From: *"ccieid1ot" <ccieid1ot at gmail.com>
>>>>
>>>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>>> *Cc: *"davidytk" <davidytk at netvigator.com>, cisco-voip at puck.nether.net
>>>> *Sent: *Tuesday, January 25, 2011 1:27:11 PM
>>>>
>>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>>> register to CUCM v7.1.5b(SU2)
>>>>
>>>> Did you add the UC in CUCM under application server?
>>>>
>>>> On Mon, Jan 24, 2011 at 10:16 AM, Lelio Fulgenzi <lelio at uoguelph.ca>wrote:
>>>>
>>>>> *phew*
>>>>>
>>>>> this has got to be the best support line I've ever read on CCO.
>>>>>
>>>>> ------------------------------
>>>>> *Supported Version Combinations for Cisco Unity Connection and Cisco
>>>>> Unified Communications Manager*
>>>>>
>>>>> Cisco Unity Connection 2.x and Later
>>>>>
>>>>> Any version of Cisco Unity Connection 2.x or later is supported for
>>>>> use with any version of Cisco Unified CM 4.1(3) or later.
>>>>>
>>>>>
>>>>> from:
>>>>>
>>>>>
>>>>> http://www.cisco.com/en/US/customer/docs/voice_ip_comm/connection/compatibility/matrix/cucsccpmtx.html
>>>>> ------------------------------
>>>>>
>>>>> ---
>>>>> Lelio Fulgenzi, B.A.
>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>>>> Cooking with unix is easy. You just sed it and forget it.
>>>>>                               - LFJ (with apologies to Mr. Popeil)
>>>>>
>>>>>
>>>>> ------------------------------
>>>>> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>>>> *To: *"davidytk" <davidytk at netvigator.com>
>>>>>
>>>>> *Cc: *cisco-voip at puck.nether.net
>>>>> *Sent: *Monday, January 24, 2011 11:12:21 AM
>>>>>
>>>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>>>> register to CUCM v7.1.5b(SU2)
>>>>>
>>>>> Yeah, that's my next thing to check. I've always seen pretty good
>>>>> compatibility across versions since it's SCCP and not CTI, but you never
>>>>> know. If that's the case, we'll have a bit of trouble on our hands. ugh.
>>>>>
>>>>> ---
>>>>> Lelio Fulgenzi, B.A.
>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>>>> Cooking with unix is easy. You just sed it and forget it.
>>>>>                               - LFJ (with apologies to Mr. Popeil)
>>>>>
>>>>>
>>>>> ------------------------------
>>>>> *From: *"davidytk" <davidytk at netvigator.com>
>>>>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>, "Mac GroupStudy" <
>>>>> mac.groupstudy at gmail.com>
>>>>> *Cc: *cisco-voip at puck.nether.net
>>>>> *Sent: *Monday, January 24, 2011 11:03:35 AM
>>>>> *Subject: *RE: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>>>> register to CUCM v7.1.5b(SU2)
>>>>>
>>>>>  Hi Lelio
>>>>>
>>>>>
>>>>>
>>>>> Have you checked Cisco website for different version for Unity
>>>>> Connection (7.1.3) with CUCM (7.1.5). Does UC need to upgrade to 7.1.5
>>>>> version also ?
>>>>>
>>>>>
>>>>>
>>>>> Thanks
>>>>>
>>>>> David
>>>>>
>>>>>
>>>>>  ------------------------------
>>>>>
>>>>> *From:* cisco-voip-bounces at puck.nether.net [mailto:
>>>>> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
>>>>> *Sent:* Monday, January 24, 2011 11:57 PM
>>>>> *To:* Mac GroupStudy
>>>>> *Cc:* cisco-voip at puck.nether.net
>>>>> *Subject:* Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>>>> register to CUCM v7.1.5b(SU2)
>>>>>
>>>>>
>>>>>
>>>>> Thanks again. I modified the port group "server" settings
>>>>> appropriately. I still get errors however:
>>>>>
>>>>> Failure reason: ErrorReceivedErrorFromSkinnySocket.
>>>>> ProcessData=>0x80045A00
>>>>>
>>>>> I did check the security settings and as far as I can tell, it's OK.
>>>>> Everything is unsecured. Weird, I know the subs work cause I'm registering
>>>>> phones to them.
>>>>>
>>>>> I'll update once I find more.
>>>>>
>>>>> ---
>>>>> Lelio Fulgenzi, B.A.
>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>>>> Cooking with unix is easy. You just sed it and forget it.
>>>>>                               - LFJ (with apologies to Mr. Popeil)
>>>>>
>>>>>
>>>>>  ------------------------------
>>>>>
>>>>> *From: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>>>>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>>>> *Cc: *cisco-voip at puck.nether.net
>>>>> *Sent: *Monday, January 24, 2011 10:24:30 AM
>>>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>>>> register to CUCM v7.1.5b(SU2)
>>>>>
>>>>> On the IP address change question; I don't recall having to do that but
>>>>> it certainly seems you should be able to. As I recall (again, I don't have
>>>>> one in front of me) there is also an advanced port group settings under
>>>>> "Edit" maybe?
>>>>>
>>>>>
>>>>>
>>>>> On your registration issue, no chance one side is set to secure and the
>>>>> other is not? The reason I ask is I have seen DMA come up with some weird
>>>>> results based on what it should have been.
>>>>>
>>>>>
>>>>>
>>>>> >Mac
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jan 24, 2011 at 10:17 AM, Lelio Fulgenzi <lelio at uoguelph.ca>
>>>>> wrote:
>>>>>
>>>>> ok, i lied, they are passing the test on Connection but still not
>>>>> showing registered....
>>>>>
>>>>> hmmmmm
>>>>>
>>>>>
>>>>>
>>>>> ---
>>>>> Lelio Fulgenzi, B.A.
>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>>>> Cooking with unix is easy. You just sed it and forget it.
>>>>>                               - LFJ (with apologies to Mr. Popeil)
>>>>>
>>>>>  ------------------------------
>>>>>
>>>>> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>>>> *To: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>>>>>
>>>>>
>>>>> *Cc: *cisco-voip at puck.nether.net
>>>>>
>>>>> *Sent: *Monday, January 24, 2011 10:13:44 AM
>>>>>
>>>>>
>>>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>>>> register to CUCM v7.1.5b(SU2)
>>>>>
>>>>> Thanks, that has bitten me before (um, like five minutes before ;), but
>>>>> I fixed that.
>>>>>
>>>>> Turns out I used the publisher IP address instead of the subscriber's
>>>>> IP address. Not sure why that would make a difference, but I'm guessing
>>>>> because it was different than the list of subscribers in the device pool?
>>>>>
>>>>> Anyways, I got them to register now.
>>>>>
>>>>> I'm not sure I don't like the fact that I can't change the IP address
>>>>> of a port group once created. At least in Unity 4 you could edit the
>>>>> integration.
>>>>>
>>>>> Is there a way to edit the IP address of a port group in Connection?
>>>>>
>>>>> ---
>>>>> Lelio Fulgenzi, B.A.
>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>>>> Cooking with unix is easy. You just sed it and forget it.
>>>>>                               - LFJ (with apologies to Mr. Popeil)
>>>>>
>>>>>  ------------------------------
>>>>>
>>>>> *From: *"Mac GroupStudy" <mac.groupstudy at gmail.com>
>>>>> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
>>>>> *Cc: *cisco-voip at puck.nether.net
>>>>> *Sent: *Monday, January 24, 2011 10:10:05 AM
>>>>> *Subject: *Re: [cisco-voip] can't get Unity Connection 7.1.3ES11 to
>>>>> register to CUCM v7.1.5b(SU2)
>>>>>
>>>>> This is something that you have probably looked at but I have seen it
>>>>> bite people many, many times: The Port Name Prefix on the Unity side must
>>>>> only be the name and not include the port number. It must also be identical
>>>>> to how it is defined on the CUCM side. Again, I am sure you are well aware
>>>>> of this but "I's" and "1's" and even "t's" run together some times.
>>>>>
>>>>>
>>>>>
>>>>> Ex. Pod1-UM1-VI1 as a port name would be listed as a Port Prefix name
>>>>> on the UC side as Pod1-UM1-VI (note the 1 is dropped).
>>>>>
>>>>>
>>>>>
>>>>> On Mon, Jan 24, 2011 at 9:49 AM, Lelio Fulgenzi <lelio at uoguelph.ca>
>>>>> wrote:
>>>>>
>>>>> I'm having problems getting Unity Connection 7.1.3ES11 voice mail ports
>>>>> to register to CUCM v7.1.5b(SU2). I've created the phone system, phone port
>>>>> groups and added the ports and all looks good, but they don't show as
>>>>> registered on the CallManager server.
>>>>>
>>>>> As background, I've imported a DMA from my 4.1(3) server into my 7.1.5b
>>>>> server, so all the voice mail port names and extensions are the same. I
>>>>> don't see this as being an issue though, since Connection is pointing at a
>>>>> different IP address.
>>>>>
>>>>> The Unity Connection server and v7 CallManager server are on the same
>>>>> VLAN so there should be no ACL issues at hand. I tried a few restarts but no
>>>>> luck.
>>>>>
>>>>> Ideas before I open a TAC case? This stuff has always been simple.
>>>>>
>>>>> ---
>>>>> Lelio Fulgenzi, B.A.
>>>>> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
>>>>> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>>>>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>>>> Cooking with unix is easy. You just sed it and forget it.
>>>>>                               - LFJ (with apologies to Mr. Popeil)
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Charles S. Dye
>>>>> Contracts Officer
>>>>> InSync Training LLC
>>>>> (v) (860) 553-3521
>>>>> (m) (860) 303-2617
>>>>> (f) (775) 522-2740
>>>>> contracts at insynctraining.com
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Charles S. Dye
>>>>> Contracts Officer
>>>>> InSync Training LLC
>>>>> (v) (860) 553-3521
>>>>> (m) (860) 303-2617
>>>>> (f) (775) 522-2740
>>>>> contracts at insynctraining.com
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> __________ Information from ESET NOD32 Antivirus, version of virus
>>>>> signature database 5813 (20110124) __________
>>>>>
>>>>> The message was checked by ESET NOD32 Antivirus.
>>>>>
>>>>> http://www.eset.com
>>>>>
>>>>>
>>>>> __________ Information from ESET NOD32 Antivirus, version of virus
>>>>> signature database 5813 (20110124) __________
>>>>>
>>>>> The message was checked by ESET NOD32 Antivirus.
>>>>>
>>>>> http://www.eset.com
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>> _______________________________________________
>>>>> cisco-voip mailing list
>>>>> cisco-voip at puck.nether.net
>>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>> duy
>>>> CCIE #27737 Voice
>>>>
>>>>
>>>
>>>
>>> --
>>> duy
>>> CCIE #27737 Voice
>>>
>>>
>>
>>
>> --
>> duy
>> CCIE #27737 Voice
>>
>>
>
>
> --
> duy
> CCIE #27737 Voice
>
>


-- 
duy
CCIE #27737 Voice
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