[cisco-voip] how to add 9 for redial

Sun Jan 30 00:54:33 EST 2011

Hi James,
Hadn't thought about using that. Gonna give it a try.
Thanks,
Joel P
On Jan 30, 2011 12:45 AM, "Buchanan, James" <jbuchanan at presidio.com> wrote:
> You can use a calling number transformation pattern to remove the 9 so
that the 9 does not show when the call is coming in, but does show in the
directory.
>
> James Buchanan | Technology Manager, UC | South Region | Presidio
Networked Solutions
> 12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com
<mailto:jbuchanan at ctiusa.com>
> D: 615-866-5729 | F: 615-866-5781 | www.presidio.com<
http://www.presidio.com/>
> CCIE #25863, Voice
>
>
> From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net] On Behalf Of Tanner Ezell
> Sent: Saturday, January 29, 2011 10:54 AM
> To: Lelio Fulgenzi
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] how to add 9 for redial
>
> This is correct and is becoming very popular; eventually everyone will be
E164 compatible. That said, if you're not already using this it would be a
fair undertaking to convert your cluster over.
>
> Using the Device Pool to prefix a 9 looks ugly when it rings (as it will
show the 9 prefix) but it is the easiest way to make this work without
serious changes to your dial plan configurations.
> On Sat, Jan 29, 2011 at 7:01 AM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:
lelio at uoguelph.ca>> wrote:
> There is also the concept of normalized dial plans. I have not got my head
completely around this yet, but I think it works that offnet calls are
marked with a + sign and no longer require a 9 to get out. It's obviously a
bit more involved than that, but it should work. Users can still use a 9 to
get an outside line, if you so program the system.
>
> Sent from my iPod
>
> On Jan 28, 2011, at 11:25 PM, Joel Perez <tman701 at gmail.com<mailto:
tman701 at gmail.com>> wrote:
> Hi Bill,
>
> Unfortunately that is one "feature" that isnt handled in an elegant/easy
fashion at all on CUCM. At least nothing that I have seen in my search for
similar solutions.
>
> There are 3 easy ways of trying to handle that issue that have worked for
me in the past, even though it has been a while since ive done it. Most
customers just accept it.
> 1) If its an MGCP gateway then you can handle it using the "Service
Paramaters -->CallManager Service" section and set the prefix to 9,
91...etc. (you'rs isnt an MGCP GW)
>
> 2) If its an h323 GW then you can try a translation rule to prefix what
you need. Example:
>
> voice translation-rule 1
>
> rule 1 /^/ /9/
>
> voice translation-profile InboundVoice
>
> translate calling 1
>
>
>
> 3) You can also try going to translation patterns and adding the prefix on
your inbound translation patterns under "Calling Party Transformations" you
add the "9" prefix.
>
>
>
> The one caveat to the above is that callers will see all their inbound
calls prefixed with a "9" on their display. I suggest #3 as a quick and easy
way of doing it and testing it on one translation pattern using a DID not
used or your own DID pointed at your DN.
>
> I havent done this in a while so results may vary. Im just going by memory
here.
>
> Hope that helps, and hopefully someone can chime in if they have found an
easier way or better way of doing it.
>
> Joel P.
>
>
> On Fri, Jan 28, 2011 at 8:22 PM, Tanner Ezell <tanner.ezell at gmail.com
<mailto:tanner.ezell at gmail.com>> wrote:
> Bill,
>
> The one way is to use the device pool settings. Under Incoming Calling
Party Settings you have the ability to add prefix digits for National,
International, Unknown and Subscriber. In most cases it would be a 9, 9011,
91, 9 but is highly dependent on your dialplan and current configuration.
>
> Cheers
> Tanner Ezell
>
> On Fri, Jan 28, 2011 at 1:28 PM, Burnam, William <WBurnam at mapei.com
<mailto:WBurnam at mapei.com>> wrote:
> I have a request from my management to do the following:
> From their Cisco IP phones, when they view a number from the RECEIVED or
MISSED calls directory they want to be able to simply highlight one of those
OUTSIDE numbers and press dial and it will actually dial the number.
>
> The current problem is that we require a "9" to get an outside line. They
don't want to press edit and add the 9 in front of these numbers, they
believe they should simply be able to highlight those numbers, press dial
and the system will know dial 9 for the outside line then dial the number
that was highlighted.
>
> Is there a way to do this in CUCM 7?
>
> Thanks,
> Bill
>
>
> Bill Burnam
> Systems Engineer, IT
> MAPEI Corp.
> 1144 E. Newport Center Drive
> Deerfield Beach, FL 33442
>
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