[cisco-voip] Unity connection -- Bad mail

[Scott Voll]

Wow.... Now if the TAC engineer could have told me that two weeks ago.... I
would have closed the ticket already.....

Scott

On Tue, Jul 19, 2011 at 7:29 AM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> RTMT > Remote Browse > Trace Files > Connection SMTP Server > Mail Logs
>
> I'm pretty sure it's one of those, most likely "Mail Logs"....
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Lelio Fulgenzi" <lelio at uoguelph.ca>
> *To: *"Scott Voll" <svoll.voip at gmail.com>
> *Cc: *cisco-voip at puck.nether.net
> *Sent: *Tuesday, July 19, 2011 10:19:38 AM
> *Subject: *Re: [cisco-voip] Unity connection -- Bad mail
>
>
> I've had differing opinions and results. In early 7.0 you had to do this
> with the help of the TAC, i.e. they had to root in and delete files
> manually. It was a bug in the RTMT/CallManager communications where RTMT
> could not delete those files.
>
> You basically browse to the SMTP files and see the bad mail and
> download/delete.
>
> My RTMT is not working for some reason right now, so I can't give the path.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Scott Voll" <svoll.voip at gmail.com>
> *To: *cisco-voip at puck.nether.net
> *Sent: *Tuesday, July 19, 2011 10:08:02 AM
> *Subject: *[cisco-voip] Unity connection -- Bad mail
>
> How do you view / delete bad mail?
>
> UC 8.5.1
>
> TIA
>
> Scott
>
> PS.  Been working with TAC and getting no where quickly
>
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