[cisco-voip] UCCX application manager in partal

[davidytk]

Hi Ignacio

This is confused with me now. What is your test, can you explain in more
detail as I have no much knowledge in UCCX system.

>From my customer concern, any reason to make the application manager running
in partial service. We all agree this is related to script issue. What is
the possible reason for this case (restart the service to resume the
service) ? Any recommendation to avoid this problem happen again.

Thanks
Best Regards
David

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of irivas at fasis.es
Sent: Monday, June 06, 2011 2:50 AM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] UCCX application manager in partal

 hello , david

 a possibility, to test......, is convert the 'CTI router & DN into 
 callmanager', to trigger telephony in UCCX register with callmanager.

 and wait.....

 ignacio


> Hi Ignacio
>
> Finally, how to explain to your customer for this case. Any 
> recommendation
> to avoid this case ?
>
> Thanks
> Best Regards
> David
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of 
> irivas at fasis.es
> Sent: Sunday, June 05, 2011 1:17 AM
> To: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] UCCX application manager in partal
> service(davidytk)
>
>
>  We have this same problem for 9 months ago. Since that time we open 
> a
>  Cisco TAC. Unable to find the problem. They have tried everything. 
> What
>  else does to remain in Service, a solution is passed cti CCM router 
> as
>  trigger of UCCX
>
>  best regards
>  Ignacio
>
>
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