[cisco-voip] network adapter not showing "connected" in vSphere after utils system restart

[Wellnitz, Erick A.]

Cisco provides them on the download site.  The native vmware tools in 8.5 releases is supposed to be compatible with 4.1 vmware.  Last I looked, the only available update was for 8.0

Installing the updated VMWare tools from Cisco might have solved our issue with the network adapters on 8.0.2 versions.

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Jason Aarons (AM)
Sent: Friday, June 10, 2011 9:20 AM
To: Mike King; cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] network adapter not showing "connected" in vSphere after utils system restart

Platform OS, I don't think you can install VMware Tools, you don't have root -jason

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: Friday, June 10, 2011 10:10 AM
To: cisco-voip (cisco-voip at puck.nether.net)
Subject: Re: [cisco-voip] network adapter not showing "connected" in vSphere after utils system restart



Have the VMware Tools been upgraded on the CUCM?
On Thu, Jun 9, 2011 at 9:45 PM, Jason Aarons (AM) <jason.aarons at dimensiondata.com<mailto:jason.aarons at dimensiondata.com>> wrote:

Seems if you issue a "utils system restart" (this was via ssh)  you might have some network problems afterwards with the network adapter not showing "connected" in vSphere, can't ping virtual machine. Manually hitting connect in vSphere won't fix it.

I recall a co-worker running into this with another customer, waiting to hear back from them on how they resolved it, maybe delete/add the network adapter via vSphere?  Working  to figure out what the fix is and where the bug lies. Is this a Platform bug or a ESXi bug?

ESXi4.1.0
Unity Connection 8.5(1)SU1


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