[cisco-voip] R: CUBAC Presence Integration

[Alessandro Bertacco (Tin)]

Hi Thomas, same problem here. There is a Bug, not solved in 8.5

I opened a TAC request, these is the response of the TAC engineer.

Regards

Alessandro


----------------------------------------------TAC
responde------------------------------------------------------
Da: Mohammad AlNasleh [mailto:malnasle at cisco.com] 
Inviato: mercoledì 11 maggio 2011 15:51
Oggetto: RE: SR 617709167 - CUBAC Directory Sync Problem
 
Hi Alessandro,
 
Thank you very much for the clarification

 
The thing you see here is already reported at the Bug CSCtg27977:
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fet
chBugDetails&bugId=CSCtg27977
 
Unfortunately this defect is still under “Release Pending” status as our
development Team didn’t generate the resolution yet. If you feel it highly
impacts your system and you need it to be generated automatically, I
recommend you to contact your Cisco Account Manager in order to post an
enhancement request asking for a permanent resolution.
 
Hopefully that answers your concerns and satisfy you.
 
Kindly let me know if you have any concerns.
 
Best Regards,
Mohammad AlNasleh
-----------------
 
Mohammad AlNasleh
Customer Support Engineer
Cisco TAC .:|:.:|:.
Direct phone: +96265301384
Email: malnasle at cisco.com 
Mon-Fri 6AM-2PM GMT

-----Messaggio originale-----
Da: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] Per conto di Thomas Bader
Inviato: lunedì 28 marzo 2011 21:27
A: Cisco-voip
Oggetto: [cisco-voip] CUBAC Presence Integration

Dear All,

at a customers site I installed a recent version of CUBAC. The CUCM is
synchronized with Microsoft Active Directory. The Phone Number of the actual
CUCM User is a full E.164 whereas the actual DN of the phone is just a five
digit number. The presence server is showing the correct user status whereas
CUBAC is showing nothing. To view the phone status (not the user status) I
need to add the MAC address of each individual phone in the local
installation of the client.

Any hint or recommendation is appreciated.

Kind regards,

Thomas
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