[cisco-voip] UCCX 8.5.1 HA

Paul asobihoudai at yahoo.com
Tue Jun 14 11:42:08 EDT 2011


For now what is happening is that the pub is telling the sub to DELETE the license files and then we have to do a big dance with licensing again. Why this is happening is beyond me at this time.

Pub is UCS, Sub is MCS...




________________________________
From: Matthew Loraditch <MLoraditch at heliontechnologies.com>
To: Erick B. <erickbee at gmail.com>; Paul <asobihoudai at yahoo.com>
Cc: cisco <cisco-voip at puck.nether.net>
Sent: Tuesday, June 14, 2011 7:03 AM
Subject: RE: [cisco-voip] UCCX 8.5.1 HA

FYI for my license issue the Licensing team had to reissue my node locked 8.0 licenses (including the HA) as 8.5 licenses.


Matthew Loraditch, CCVP, CCNA, CCDA
1965 Greenspring Drive
Timonium, MD 21093 
support at heliontechnologies.com
(p) (410) 252-8830
(F) (443) 541-1593

Visit us at www.heliontechnologies.com 
Support Issue? Email support at heliontechnologies.com for fast assistance!


-----Original Message-----
From: Erick B. [mailto:erickbee at gmail.com] 
Sent: Monday, June 13, 2011 11:13 PM
To: Paul
Cc: Matthew Loraditch; cisco
Subject: Re: [cisco-voip] UCCX 8.5.1 HA

I didn't have any HA issues on the 7.x to 8.5.1 update I did.

Cisco UCS as primary server though, and physical MCS as HA server at backup site.

Here's what I ran into... initially did UCCX 8.5.1 DVD install with
SU1 during install but the Windows-Linux upgrade/restore part failed on and after a few times spun another VM up on 8.5.1 only (not SU1) and put 8.5.1 (not SU1) PUT tool on 7.x server and the windows-linux upgrade went fine on 8.5.1 (not SU1) .

But ran into recording / monitoring issues then applied SU1 and those issues aren't fixed yet and suposse to have fix from cisco for monitoring/recording issues later this week.




On Mon, Jun 13, 2011 at 6:16 PM, Paul <asobihoudai at yahoo.com> wrote:
> I just discovered that if I use my Mac's FTPd to try to apply the June 
> 3rd patch, UCCX 8.5.1SU1 won't take it. If I use my OpenSSHd (sftpd), 
> it takes the patch.
> I don't know if this is a bug or just an interop issue.
> ________________________________
> From: Matthew Loraditch <MLoraditch at heliontechnologies.com>
> To: Paul <asobihoudai at yahoo.com>; cisco <cisco-voip at puck.nether.net>
> Sent: Monday, June 13, 2011 2:58 PM
> Subject: RE: [cisco-voip] UCCX 8.5.1 HA
>
> I am setting up an 8.5.1 HA setup now and having issues with the HA 
> license also. Are you on 8.5.1SU1 or the original FCS release?
>
>
> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
> Timonium, MD 21093
> support at heliontechnologies.com
> (p) (410) 252-8830
> (F) (443) 541-1593
>
> Visit us at www.heliontechnologies.com Support Issue? Email 
> support at heliontechnologies.com for fast assistance!
>
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Paul
> Sent: Monday, June 13, 2011 5:35 PM
> To: cisco
> Subject: [cisco-voip] UCCX 8.5.1 HA
>
> Does it matter how you change a single uccx 7.01 install into a 8.5.1 
> HA install?
>
> In other words, is it better to make the uccx 7 installation into an 
> HA installation and then upgrade or upgrade the single uccx 7 box and 
> *then* turn it into a clustered 8.5.1 installation?
>
> Having all kinds of headaches with 8.5.1 thinking that its HA license 
> has been deleted but if you upload the HA license again it gives a 
> duplicate license error every few days or so. I doubt it's an issue 
> with mixed C210 + MCS. . .
>
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