[cisco-voip] CME:Group Pickup a call on HOLD

[Jorge L. Rodriguez Aguila]

No, You have to park them first so the system can assign a a slot which can be picked up, Otherwise there is now way to “call” it from another phone.

Jorge

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony Kouloglou
Sent: Wednesday, June 29, 2011 10:00 AM
To: Adel Abushaev
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] CME:Group Pickup a call on HOLD

Of couse i can get them to park the calls.
What is asked is: is it possible for the system to behave like that? (Calls on hold are possible to be picked up?)

Kind Regards
Anthony
On 28/6/2011 23:59, Adel Abushaev wrote:

Can he park the call instead?



On Tue, Jun 28, 2011 at 9:26 AM, Anthony Kouloglou <akoul at dataways.gr><mailto:akoul at dataways.gr> wrote:

Hi, i was wondering, is it possible to group pickup a call that is on HOLD

by someone else or yourself?

For example,

incoming call-1 rings to A

B is on the same pickup group as A.

B presses gpickup and gets call-1



a second call rings on A, call-2

B puts call-1 on hold

B presses new call

B presses Gpickup

 and B gets call-1 that he put on hold and the second call continues to ring

on A!!



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