[cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc

[Justin Steinberg]

I had an issue with certificate data being too long that caused
problems with ITL.  Ultimately the issue was a crappy KVM which
inserted alot of bogus data during install.

Prob a stretch but check out CSCtl45017

On Wednesday, June 29, 2011, Matthew Loraditch
<MLoraditch at heliontechnologies.com> wrote:
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> Googled and found that and it’s not working….
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> Matthew Loraditch, CCVP, CCNA, CCDA
> 1965 Greenspring Drive
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> Timonium, MD 21093
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> support at heliontechnologies.com
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> Visit us at www.heliontechnologies.com
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> From: Wes Sisk
> [mailto:wsisk at cisco.com]
> Sent: Wednesday, June 29, 2011 5:24 PM
> To: Matthew Loraditch
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc
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> These lines pretty much say it all. verification of the downloaded file failed. Delete the CTL/ITL from the phone and try again.
> https://supportforums.cisco.com/docs/DOC-15799#Manual_ITL_Delete
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> Regards,
> Wes
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> On 6/29/2011 5:03 PM, Matthew Loraditch wrote:
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> 1715: ERR 16:59:35.170584 SECD: EROR:verifyFile: sgn verify file failed </usr/ram/SEP00260BD749E9.cnf.xml>, errclass 8, errcode 19 (signer
> not in CTL)
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> 1716: ERR 16:59:35.171327 SECD: EROR:verifyFile: verify FAILED, </usr/ram/SEP00260BD749E9.cnf.xml>
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> Sent from my Android phone using TouchDown (www.nitrodesk.com)
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