[cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc

[Alexander Storey]

Have you restarted your tftp services via ssh cli and reset your ip phones?

Alex

On Jun 29, 2011, at 6:51 PM, "Lelio Fulgenzi" <lelio at uoguelph.ca> wrote:

> Are these 7941/61? I had a problem where I had to change the service provisioning service parameter to external to make this work. 
> 
> Sent from my iPhone
> 
> On Jun 29, 2011, at 6:23 PM, Matthew Loraditch <MLoraditch at heliontechnologies.com> wrote:
> 
>> Googled and found that and it’s not working….
>> 
>> 
>> 
>> 
>> 
>> 
>> Matthew Loraditch, CCVP, CCNA, CCDA
>> 1965 Greenspring Drive
>> 
>> Timonium, MD 21093
>> 
>> support at heliontechnologies.com
>> (p) (410) 252-8830
>> (F) (443) 541-1593
>> 
>> Visit us at www.heliontechnologies.com
>> 
>> Support Issue? Email support at heliontechnologies.com
>> for fast assistance!
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> From: Wes Sisk
>> [mailto:wsisk at cisco.com] 
>> Sent: Wednesday, June 29, 2011 5:24 PM
>> To: Matthew Loraditch
>> Cc: cisco-voip at puck.nether.net
>> Subject: Re: [cisco-voip] Phones Not Getting Auth, Idle, Services URLS, etc
>> 
>> 
>> 
>> 
>> 
>> These lines pretty much say it all. verification of the downloaded file failed. Delete the CTL/ITL from the phone and try again.
>> https://supportforums.cisco.com/docs/DOC-15799#Manual_ITL_Delete
>> 
>> Regards,
>> Wes
>> 
>> On 6/29/2011 5:03 PM, Matthew Loraditch wrote: 
>> 
>> 1715: ERR 16:59:35.170584 SECD: EROR:verifyFile: sgn verify file failed </usr/ram/SEP00260BD749E9.cnf.xml>, errclass 8, errcode 19 (signer
>> not in CTL)
>> 
>> 1716: ERR 16:59:35.171327 SECD: EROR:verifyFile: verify FAILED, </usr/ram/SEP00260BD749E9.cnf.xml>
>> 
>> Sent from my Android phone using TouchDown (www.nitrodesk.com)
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