[cisco-voip] Question for users of InformaCast and CUCM

[Lelio Fulgenzi]

It all depends on what handling your auto-attendant calls. In Unity or Unity Connection you can enable an alternate greeting quite quickly. For IPCC, it might mean a bit more work. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 


----- Original Message -----
From: "Terry Oakley" <Terry.Oakley at rdc.ab.ca> 
To: cisco-voip at puck.nether.net 
Sent: Tuesday, March 8, 2011 4:28:43 PM 
Subject: [cisco-voip] Question for users of InformaCast and CUCM 




Do any of you know a way that when an emergency is being reacted too, either a test or hopefully never, a real emergency, is there a way for the Call Manager and more specifically the IPCCT software to alert callers, that are calling into the institution, that there is an emergency and no one is available to respond at this time? We just enacted an emergency drill where all staff and students were to find safe secure locations and basically abandon what they were doing. That is fine for anyone who hears the announcement, either via their Cisco phone or text message but for those calling the institution they are unaware that the College is in a drill scenario. Any ideas would be most welcome. 



Thanks 



Terry Oakley 

Telecommunication Coordinator, | Information Technology Services 

100 College Blvd | Red Deer, AB T4N 5H5 

Tel (403) 342-3521 | Terry.Oakley at rdc.ab.ca 

Description: RDC Logo


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