[cisco-voip] cisco-voip Digest, Vol 89, Issue 25

Fri Mar 25 19:52:12 EDT 2011

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net <cisco-voip-bounces at puck.nether.net>
To: cisco-voip at puck.nether.net <cisco-voip at puck.nether.net>
Sent: Sat Mar 26 05:00:01 2011
Subject: cisco-voip Digest, Vol 89, Issue 25

Send cisco-voip mailing list submissions to
	cisco-voip at puck.nether.net

To subscribe or unsubscribe via the World Wide Web, visit
	https://puck.nether.net/mailman/listinfo/cisco-voip
or, via email, send a message with subject or body 'help' to
	cisco-voip-request at puck.nether.net

You can reach the person managing the list at
	cisco-voip-owner at puck.nether.net

When replying, please edit your Subject line so it is more specific
than "Re: Contents of cisco-voip digest..."

Today's Topics:

   1. Easy On Hold Music question (Mike King)
   2. Re: Easy On Hold Music question (Jobe Gates)
   3. Re: Easy On Hold Music question (Nate VanMaren)
   4. Re: alarm panel issues and VG224 w/ SCCP (Fuermann, Jason)
   5. Re: Possible to send Pre-recorded Message to Distribution
      list-Unity 7? (Mark Pratt)
   6. Re: Easy On Hold Music question (Dennis Heim)
   7. Messages Softkey removal on 7911G (Dan Greenway)
   8. Re: alarm panel issues and VG224 w/ SCCP (Lelio Fulgenzi)
   9. Re: alarm panel issues and VG224 w/ SCCP (Nick Matthews)
  10. Re: alarm panel issues and VG224 w/ SCCP (Lelio Fulgenzi)
  11. SIP trunk configuration ! (Cisco Voip)
  12. Re: SIP trunk configuration ! (Paul)
  13. Re: SIP trunk configuration ! (Cisco Voip)
  14. Re: SIP trunk configuration ! (Michel L. M. B. Perez)
  15. Re: SIP trunk configuration ! (Mark Holloway)

----------------------------------------------------------------------

Message: 1
Date: Thu, 24 Mar 2011 12:15:26 -0400
From: Mike King <me at mpking.com>
To: Cisco VoIPoE List <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Easy On Hold Music question
Message-ID:
	<AANLkTik527spJ05tOgEJwK7x4g=pyd97VqVb_3Q1UV_A at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

We so have a new marketing person, and they want to replace the On hold
music with advertising.   Currently the Same On hold music is applied to
everyone.

We have around 20 different departments, and each one wants to have
different Advertising (We'll have an outside company prepare the Hold music
with the wording we want,  They can output any codec we want)

We currently have 1 Pub, and 2 Subs (and a bunch of remote sites that have
SRST routers that are 2921's)  no Multicast between sites.

So is this possible (I'm 99% positive it is, but I don't want to go into the
meeting without being 100%)

Is this a good idea? (Technical standpoint)

I'm trying to make sure they're isn't a limit like you can only have 5 On
hold music sources or only 10 Device Pools something.

If i remember correctly, MOH can be set Per Device Pool (although it didn't
seem readily apparent there) Per device, or per Line.

Any opinions are being sought as well.

Mike
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/8b8e15b9/attachment-0001.html>

------------------------------

Message: 2
Date: Thu, 24 Mar 2011 12:22:46 -0400
From: Jobe Gates <jobe at gates-tribe.com>
To: Mike King <me at mpking.com>
Cc: Cisco VoIPoE List <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Easy On Hold Music question
Message-ID: <0284839B-4225-43D7-B023-2F4B62D1C7BF at gates-tribe.com>
Content-Type: text/plain;	charset=us-ascii

I think the limit is 50 MoH sources. I had 30 locations and each one wanted different MoH.  Worked fine.   

Thanks,
Jobe

On Mar 24, 2011, at 12:15 PM, Mike King <me at mpking.com> wrote:

> We so have a new marketing person, and they want to replace the On hold music with advertising.   Currently the Same On hold music is applied to everyone.
> 
> We have around 20 different departments, and each one wants to have different Advertising (We'll have an outside company prepare the Hold music with the wording we want,  They can output any codec we want)
> 
> We currently have 1 Pub, and 2 Subs (and a bunch of remote sites that have SRST routers that are 2921's)  no Multicast between sites.
> 
> So is this possible (I'm 99% positive it is, but I don't want to go into the meeting without being 100%)
> 
> Is this a good idea? (Technical standpoint)
> 
> I'm trying to make sure they're isn't a limit like you can only have 5 On hold music sources or only 10 Device Pools something.
> 
> If i remember correctly, MOH can be set Per Device Pool (although it didn't seem readily apparent there) Per device, or per Line.
> 
> Any opinions are being sought as well.
> 
> Mike
> 
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

------------------------------

Message: 3
Date: Thu, 24 Mar 2011 16:24:43 +0000
From: Nate VanMaren <VanMarenNP at ldschurch.org>
To: Mike King <me at mpking.com>, Cisco VoIPoE List
	<cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Easy On Hold Music question
Message-ID:
	<2F143E71016CA34C924BF4C33AEF21100D74F1 at W1185.ldschurch.org>
Content-Type: text/plain; charset="iso-8859-1"

SRST used to be only able to send one file out.  Now it can do 5.
http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/feature/guide/MOH_srst.html

Are you streaming unicast MOH across the WAN?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: Thursday, March 24, 2011 10:15 AM
To: Cisco VoIPoE List
Subject: [cisco-voip] Easy On Hold Music question

We so have a new marketing person, and they want to replace the On hold music with advertising.   Currently the Same On hold music is applied to everyone.

We have around 20 different departments, and each one wants to have different Advertising (We'll have an outside company prepare the Hold music with the wording we want,  They can output any codec we want)

We currently have 1 Pub, and 2 Subs (and a bunch of remote sites that have SRST routers that are 2921's)  no Multicast between sites.

So is this possible (I'm 99% positive it is, but I don't want to go into the meeting without being 100%)

Is this a good idea? (Technical standpoint)

I'm trying to make sure they're isn't a limit like you can only have 5 On hold music sources or only 10 Device Pools something.

If i remember correctly, MOH can be set Per Device Pool (although it didn't seem readily apparent there) Per device, or per Line.

Any opinions are being sought as well.

Mike

 NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/43a79661/attachment-0001.html>

------------------------------

Message: 4
Date: Thu, 24 Mar 2011 11:46:34 -0500
From: "Fuermann, Jason" <jason.f at shsu.edu>
To: "'Lelio Fulgenzi'" <lelio at uoguelph.ca>,
	"cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] alarm panel issues and VG224 w/ SCCP
Message-ID:
	<8FAC1E47484E43469AA28DBF35C955E4D8477C8806 at EXMBX.SHSU.EDU>
Content-Type: text/plain; charset="utf-8"

The head end is probably hanging up while the dialer is still spitting out codes, and the gw thinks it?s trying to dial an extension. Just a guess.
http://markmail.org/message/kwzlalbdo2asbxqo

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Thursday, March 24, 2011 10:55 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] alarm panel issues and VG224 w/ SCCP

We have a remote site which uses alarms on their VG224. It seems they're not working properly. I've got a call back into the client to arrange a conference call with their alarm provider so I have access to technical details I can share.

When I look at the CDRs, I see some strange entries. Basically a call to a toll free number, followed by short calls of 1 second with invalid DNs. (see below)

I recall some talk about alarms and SCCP and it's better with MGCP. Can anyone who had this problem confirm if this was the same issue?

I have no problem setting up a few ports for MGCP but I have some concerns:

 *   can I have a VG224 with some ports as SCCP and some as MGCP?
 *   how can I ensure that my MGCP ports work during failover, i.e. SRST?

    *   I don't want to have to redo all my dial-peers. I don't mind putting in one dial that sends all calls from the VG224 to the SRST router, but I'd like an inbound dialpeer from the VG224 that assigns the same class of service for all inbound calls from that vg224.
    *   Is this doable?

________________________________
call 1

call 2

DateTimeOrigination

DateTimeOrigination

  Mar 8, 2011 10:02:10 AM

  Mar 8, 2011 10:02:34 AM

OriginalCalledPartyNumber

OriginalCalledPartyNumber

  1866------- <snip>

  7000C

FinalCalledPartyNumber

FinalCalledPartyNumber

  1866------- <snip>

  7000C

DateTimeConnect

DateTimeConnect

  Mar 8, 2011 10:02:22 AM

  N/A

DateTimeDisconnect

DateTimeDisconnect

  Mar 8, 2011 10:02:34 AM

  Mar 8, 2011 10:02:36 AM

Duration

Duration

  12

  0

________________________________

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
                              - LFJ (with apologies to Mr. Popeil)

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/05c8f844/attachment-0001.html>

------------------------------

Message: 5
Date: Thu, 24 Mar 2011 11:01:11 -0700
From: Mark Pratt <Mark.Pratt at wageworks.com>
To: Cisco VoIPoE List <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Possible to send Pre-recorded Message to
	Distribution list-Unity 7?
Message-ID:
	<8E7333F435A1BD48917AD112B1EDB0D50BEC3EFD5B at wwexmbxp01.wageworks.local>

Content-Type: text/plain; charset="us-ascii"

Thanks for all the suggestions. I think what Erik suggested is what we will be going with, but I do plan on exploring the other options suggested for future use.

Thanks,
Mark
(480) 291-0431 or x40431

From: Erick B. [mailto:erickbee at gmail.com]
Sent: Tuesday, March 22, 2011 10:50 PM
To: Mark Pratt
Cc: Cisco VoIPoE List
Subject: Re: [cisco-voip] Possible to send Pre-recorded Message to Distribution list-Unity 7?

Not sure if it is possible with a distribution list in Unity, but there is Broadcast Messages, and there is a tool on unitytools.com<http://unitytools.com> to manage broadcast messages already on the server to send them out again, etc.

Maybe you can leverage this... maybe send it to yourself then forward it to a distribution list if broadcast messages isn't what you need. Of all the folks I've worked on, only one has used the broadcast message feature a few times.

http://www.ciscounitytools.com/Applications/Unity/BroadcastMessageManager/BroadcastMessageManager.html

On Tue, Mar 22, 2011 at 11:20 AM, Mark Pratt <Mark.Pratt at wageworks.com<mailto:Mark.Pratt at wageworks.com>> wrote:
Does anyone know if it is possible to send a pre-recorded message to a Distribution list in Unity 7, and if so how to do it? My company is looking into sending out periodic announcements via voicemail companywide and some of the messages would be pre-recorded.

Thanks in advance.
Mark

Mark Pratt
Telecom Engineer, IT Operations
Direct: 480.291.0431<tel:480.291.0431> |  Mobile: 602.284.3568<tel:602.284.3568> |
Email: Mark.Pratt at wageworks.com<mailto:Mark.pratt at wageworks.com>

[cid:image001.jpg at 01CBEA12.BD62F0C0]<http://www.wageworks.com/>

This is a confidential correspondence intended only for the recipient. Further distribution or dissemination is prohibited. Please delete if received in error. No part may be construed as tax or legal advice. Unless indicated otherwise, this email does not constitute a "writing" under E-SIGN/UETA, i.e., no contract or agreement is implied or intended.

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/4665622c/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 11637 bytes
Desc: image001.jpg
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/4665622c/attachment-0001.jpg>

------------------------------

Message: 6
Date: Thu, 24 Mar 2011 18:21:32 +0000
From: Dennis Heim <Dennis.Heim at cdw.com>
To: Nate VanMaren <VanMarenNP at ldschurch.org>, Mike King
	<me at mpking.com>, Cisco VoIPoE List <cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Easy On Hold Music question
Message-ID:
	<7BA674F8A3CAAF4FADB174DB8C255E8A023072 at EXMBSW2VH.corp.cdw.com>
Content-Type: text/plain; charset="us-ascii"

You probably need to stream multicast moh from each sites router. It will work based on the info you provided. However, from a management perspective it can be a real pain to have to update all those router's flash with the new file.

Dennis Heim
Network Voice Engineer
CDW  Advanced Technology Services
11711 N. Meridian Street, Suite 225
Carmel, IN  46032

317.569.4255 Single Number Reach
317.569.4201 Fax
dennis.heim at cdw.com<mailto:dennis.heim at cdw.com>
cdw.com/content/solutions/unified-communications/<http://www.cdw.com/content/solutions/unified-communications/>

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nate VanMaren
Sent: Thursday, March 24, 2011 12:25 PM
To: Mike King; Cisco VoIPoE List
Subject: Re: [cisco-voip] Easy On Hold Music question

SRST used to be only able to send one file out.  Now it can do 5.
http://www.cisco.com/en/US/docs/voice_ip_comm/cusrst/feature/guide/MOH_srst.html

Are you streaming unicast MOH across the WAN?

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mike King
Sent: Thursday, March 24, 2011 10:15 AM
To: Cisco VoIPoE List
Subject: [cisco-voip] Easy On Hold Music question

We so have a new marketing person, and they want to replace the On hold music with advertising.   Currently the Same On hold music is applied to everyone.

We have around 20 different departments, and each one wants to have different Advertising (We'll have an outside company prepare the Hold music with the wording we want,  They can output any codec we want)

We currently have 1 Pub, and 2 Subs (and a bunch of remote sites that have SRST routers that are 2921's)  no Multicast between sites.

So is this possible (I'm 99% positive it is, but I don't want to go into the meeting without being 100%)

Is this a good idea? (Technical standpoint)

I'm trying to make sure they're isn't a limit like you can only have 5 On hold music sources or only 10 Device Pools something.

If i remember correctly, MOH can be set Per Device Pool (although it didn't seem readily apparent there) Per device, or per Line.

Any opinions are being sought as well.

Mike

NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message.

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/dc42edde/attachment-0001.html>

------------------------------

Message: 7
Date: Thu, 24 Mar 2011 16:53:37 +0000
From: Dan Greenway <Dan.Greenway at 2e2.com>
To: "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
Subject: [cisco-voip] Messages Softkey removal on 7911G
Message-ID:
	<3D08D6418EAD5E4C99803C382EA40B3A2368851B79 at JESS.prime-uk.local>
Content-Type: text/plain; charset="us-ascii"

Does anyone know of a way to remove the messages softkey on a 7911G? We are running CUCM8.5 with no VM so would like it removed.

Thanks
Dan

Daniel Greenway

UC Engineer

E

dan.greenway at 2e2.com

  [cid:image001.jpg at 01CBEA44.051B6BF0]

  [cid:image002.png at 01CBEA44.051B6BF0]

 2e2 is an ICT Lifecycle Services Provider. To find out more visit www.2e2.com<http://www.2e2.com/>

[cid:image003.jpg at 01CBEA44.051B6BF0]

[cid:image004.jpg at 01CBEA44.051B6BF0]<http://twitter.com/2e2UK>[cid:image005.jpg at 01CBEA44.051B6BF0]<http://www.facebook.com/2e2UK>

P Please consider the environment before printing this

This email is from 2e2 UK Limited.  The contents of this email and
any attachments are confidential to the intended recipient. They may
not be disclosed to or used by or copied in any way by anyone other
than the intended recipient. If this email is received in error,
please contact 2e2 UK Limited IT Support on +44 (0) 1635 520111 quoting the name
of the sender and the email address to which it has been sent and
then delete it.

Please note that neither 2e2 UK Limited nor the sender accepts any
responsibility for viruses and it is your responsibility to scan or
otherwise check this email and any attachments. 

2e2 UK Limited is a company registered in England with registered
number 4090390 whose registered office business is: The Mansion House
Benham Valence, Speen, Near Newbury, Berks RG20 8LU.  For further
information, please refer to www.2e2.com or, for general enquiries, please telephone +44 (0) 1635 568000.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/bd6fa2d6/attachment-0001.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.jpg
Type: image/jpeg
Size: 24708 bytes
Desc: image001.jpg
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/bd6fa2d6/attachment-0004.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image002.png
Type: image/png
Size: 8346 bytes
Desc: image002.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/bd6fa2d6/attachment-0001.png>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image003.jpg
Type: image/jpeg
Size: 14345 bytes
Desc: image003.jpg
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/bd6fa2d6/attachment-0005.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image004.jpg
Type: image/jpeg
Size: 3169 bytes
Desc: image004.jpg
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/bd6fa2d6/attachment-0006.jpg>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image005.jpg
Type: image/jpeg
Size: 2649 bytes
Desc: image005.jpg
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/bd6fa2d6/attachment-0007.jpg>

------------------------------

Message: 8
Date: Thu, 24 Mar 2011 14:40:28 -0400 (EDT)
From: Lelio Fulgenzi <lelio at uoguelph.ca>
To: Jason Fuermann <jason.f at shsu.edu>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] alarm panel issues and VG224 w/ SCCP
Message-ID:
	<325586484.2842634.1300992028448.JavaMail.root at simcoe.cs.uoguelph.ca>
Content-Type: text/plain; charset="utf-8"

That was my suspicion. Just wondering if those who went from SCCP to MGCP/H323 were encountering the same thing. 

We'll have to see what the alarm vendor says. 

I'm hoping someone on the list who has sccp/h323 configured ports on a vg224 can help with my other questions. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

----- Original Message -----
From: "Jason Fuermann" <jason.f at shsu.edu> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca>, cisco-voip at puck.nether.net 
Sent: Thursday, March 24, 2011 12:46:34 PM 
Subject: RE: [cisco-voip] alarm panel issues and VG224 w/ SCCP 

The head end is probably hanging up while the dialer is still spitting out codes, and the gw thinks it?s trying to dial an extension. Just a guess. 

http://markmail.org/message/kwzlalbdo2asbxqo 

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi 
Sent: Thursday, March 24, 2011 10:55 AM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] alarm panel issues and VG224 w/ SCCP 

We have a remote site which uses alarms on their VG224. It seems they're not working properly. I've got a call back into the client to arrange a conference call with their alarm provider so I have access to technical details I can share. 

When I look at the CDRs, I see some strange entries. Basically a call to a toll free number, followed by short calls of 1 second with invalid DNs. (see below) 

I recall some talk about alarms and SCCP and it's better with MGCP. Can anyone who had this problem confirm if this was the same issue? 

I have no problem setting up a few ports for MGCP but I have some concerns: 

    ? can I have a VG224 with some ports as SCCP and some as MGCP? 
    ? how can I ensure that my MGCP ports work during failover, i.e. SRST? 

        ? 
I don't want to have to redo all my dial-peers. I don't mind putting in one dial that sends all calls from the VG224 to the SRST router, but I'd like an inbound dialpeer from the VG224 that assigns the same class of service for all inbound calls from that vg224. 
        ? Is this doable? 

call 1 	

call 2 

DateTimeOrigination 	

DateTimeOrigination 

Mar 8, 2011 10:02:10 AM 	

Mar 8, 2011 10:02:34 AM 

OriginalCalledPartyNumber 	

OriginalCalledPartyNumber 

1866------- <snip> 	

7000C 

FinalCalledPartyNumber 	

FinalCalledPartyNumber 

1866------- <snip> 	

7000C 

DateTimeConnect 	

DateTimeConnect 

Mar 8, 2011 10:02:22 AM 	

N/A 

DateTimeDisconnect 	

DateTimeDisconnect 

Mar 8, 2011 10:02:34 AM 	

Mar 8, 2011 10:02:36 AM 

Duration 	

Duration 

12 	

0 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/ce7c3223/attachment-0001.html>

------------------------------

Message: 9
Date: Thu, 24 Mar 2011 18:08:41 -0400
From: Nick Matthews <matthnick at gmail.com>
To: Lelio Fulgenzi <lelio at uoguelph.ca>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] alarm panel issues and VG224 w/ SCCP
Message-ID:
	<AANLkTinmyN8EUS7Ztp92=MWDiLnCMXN8cret6Z6w7cFi at mail.gmail.com>
Content-Type: text/plain; charset="windows-1252"

Can almost tell you the problem from the title of the email:

The problem with using MGCP/SCCP on these ports is that they are going to do
DTMF relay.  They will take the TDM tone, convert it to sccp, and replay it
on the other side.  This doesn't jive with alarm panels because their timing
is very specific.  They basically use DTMF tones like modem tones and send
information back and forth via DTMF. Because SCCP DTMF messages have a fixed
duration when they are replayed, this interferes with the timing between
digits and the actual digits themselves.

The solution is to switch this to H323 (or SIP) and on your outbound dial
peer omit any type of dtmf-relay.  This allows the g711 stream to carry the
dtmf natively to the headend.

-nick

On Thu, Mar 24, 2011 at 2:40 PM, Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> That was my suspicion. Just wondering if those who went from SCCP to
> MGCP/H323 were encountering the same thing.
>
> We'll have to see what the alarm vendor says.
>
> I'm hoping someone on the list who has sccp/h323 configured ports on a
> vg224 can help with my other questions.
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ------------------------------
> *From: *"Jason Fuermann" <jason.f at shsu.edu>
> *To: *"Lelio Fulgenzi" <lelio at uoguelph.ca>, cisco-voip at puck.nether.net
> *Sent: *Thursday, March 24, 2011 12:46:34 PM
> *Subject: *RE: [cisco-voip] alarm panel issues and VG224 w/ SCCP
>
>
> The head end is probably hanging up while the dialer is still spitting out
> codes, and the gw thinks it?s trying to dial an extension. Just a guess.
>
> http://markmail.org/message/kwzlalbdo2asbxqo
>
>
>
>
>
> *From:* cisco-voip-bounces at puck.nether.net [mailto:
> cisco-voip-bounces at puck.nether.net] *On Behalf Of *Lelio Fulgenzi
> *Sent:* Thursday, March 24, 2011 10:55 AM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] alarm panel issues and VG224 w/ SCCP
>
>
>
> We have a remote site which uses alarms on their VG224. It seems they're
> not working properly. I've got a call back into the client to arrange a
> conference call with their alarm provider so I have access to technical
> details I can share.
>
> When I look at the CDRs, I see some strange entries. Basically a call to a
> toll free number, followed by short calls of 1 second with invalid DNs. (see
> below)
>
> I recall some talk about alarms and SCCP and it's better with MGCP. Can
> anyone who had this problem confirm if this was the same issue?
>
> I have no problem setting up a few ports for MGCP but I have some concerns:
>
>    - can I have a VG224 with some ports as SCCP and some as MGCP?
>    - how can I ensure that my MGCP ports work during failover, i.e. SRST?
>
>
>    - I don't want to have to redo all my dial-peers. I don't mind putting
>       in one dial that sends all calls from the VG224 to the SRST router, but I'd
>       like an inbound dialpeer from the VG224 that assigns the same class of
>       service for all inbound calls from that vg224.
>       - Is this doable?
>
>
> ------------------------------
>
> call 1
>
> call 2
>
> DateTimeOrigination
>
> DateTimeOrigination
>
>   Mar 8, 2011 10:02:10 AM
>
>   Mar 8, 2011 10:02:34 AM
>
> OriginalCalledPartyNumber
>
> OriginalCalledPartyNumber
>
>   1866------- <snip>
>
>   7000C
>
> FinalCalledPartyNumber
>
> FinalCalledPartyNumber
>
>   1866------- <snip>
>
>   7000C
>
> DateTimeConnect
>
> DateTimeConnect
>
>   Mar 8, 2011 10:02:22 AM
>
>   N/A
>
> DateTimeDisconnect
>
> DateTimeDisconnect
>
>   Mar 8, 2011 10:02:34 AM
>
>   Mar 8, 2011 10:02:36 AM
>
> Duration
>
> Duration
>
>   12
>
>   0
> ------------------------------
>
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/5a7ea41e/attachment-0001.html>

------------------------------

Message: 10
Date: Thu, 24 Mar 2011 18:48:13 -0400 (EDT)
From: Lelio Fulgenzi <lelio at uoguelph.ca>
To: Nick Matthews <matthnick at gmail.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] alarm panel issues and VG224 w/ SCCP
Message-ID:
	<1701739144.2856138.1301006893676.JavaMail.root at simcoe.cs.uoguelph.ca>
Content-Type: text/plain; charset="utf-8"

Thanks Nick. After talking with the client, it seems it's only one of a number of alarm panels that is causing the problem. So I'm not sure what the difference is between this unit and others. I'm hoping the client can set up a meeting with the vendor as soon as possible. 

Reading one of the threads, it talks about 4+2 or 4x2 as using touch tones and the contact ID using hook flashes. I wonder if switching modes will help. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

----- Original Message -----
From: "Nick Matthews" <matthnick at gmail.com> 
To: "Lelio Fulgenzi" <lelio at uoguelph.ca> 
Cc: "Jason Fuermann" <jason.f at shsu.edu>, cisco-voip at puck.nether.net 
Sent: Thursday, March 24, 2011 6:08:41 PM 
Subject: Re: [cisco-voip] alarm panel issues and VG224 w/ SCCP 

Can almost tell you the problem from the title of the email: 

The problem with using MGCP/SCCP on these ports is that they are going to do DTMF relay. They will take the TDM tone, convert it to sccp, and replay it on the other side. This doesn't jive with alarm panels because their timing is very specific. They basically use DTMF tones like modem tones and send information back and forth via DTMF. Because SCCP DTMF messages have a fixed duration when they are replayed, this interferes with the timing between digits and the actual digits themselves. 

The solution is to switch this to H323 (or SIP) and on your outbound dial peer omit any type of dtmf-relay. This allows the g711 stream to carry the dtmf natively to the headend. 

-nick 

On Thu, Mar 24, 2011 at 2:40 PM, Lelio Fulgenzi < lelio at uoguelph.ca > wrote: 

That was my suspicion. Just wondering if those who went from SCCP to MGCP/H323 were encountering the same thing. 

We'll have to see what the alarm vendor says. 

I'm hoping someone on the list who has sccp/h323 configured ports on a vg224 can help with my other questions. 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

From: "Jason Fuermann" < jason.f at shsu.edu > 
To: "Lelio Fulgenzi" < lelio at uoguelph.ca >, cisco-voip at puck.nether.net 
Sent: Thursday, March 24, 2011 12:46:34 PM 
Subject: RE: [cisco-voip] alarm panel issues and VG224 w/ SCCP 

The head end is probably hanging up while the dialer is still spitting out codes, and the gw thinks it?s trying to dial an extension. Just a guess. 

http://markmail.org/message/kwzlalbdo2asbxqo 

From: cisco-voip-bounces at puck.nether.net [mailto: cisco-voip-bounces at puck.nether.net ] On Behalf Of Lelio Fulgenzi 
Sent: Thursday, March 24, 2011 10:55 AM 
To: cisco-voip at puck.nether.net 
Subject: [cisco-voip] alarm panel issues and VG224 w/ SCCP 

We have a remote site which uses alarms on their VG224. It seems they're not working properly. I've got a call back into the client to arrange a conference call with their alarm provider so I have access to technical details I can share. 

When I look at the CDRs, I see some strange entries. Basically a call to a toll free number, followed by short calls of 1 second with invalid DNs. (see below) 

I recall some talk about alarms and SCCP and it's better with MGCP. Can anyone who had this problem confirm if this was the same issue? 

I have no problem setting up a few ports for MGCP but I have some concerns: 

    ? can I have a VG224 with some ports as SCCP and some as MGCP? 
    ? how can I ensure that my MGCP ports work during failover, i.e. SRST? 

        ? I don't want to have to redo all my dial-peers. I don't mind putting in one dial that sends all calls from the VG224 to the SRST router, but I'd like an inbound dialpeer from the VG224 that assigns the same class of service for all inbound calls from that vg224. 
        ? Is this doable? 

call 1 	

call 2 

DateTimeOrigination 	

DateTimeOrigination 

Mar 8, 2011 10:02:10 AM 	

Mar 8, 2011 10:02:34 AM 

OriginalCalledPartyNumber 	

OriginalCalledPartyNumber 

1866------- <snip> 	

7000C 

FinalCalledPartyNumber 	

FinalCalledPartyNumber 

1866------- <snip> 	

7000C 

DateTimeConnect 	

DateTimeConnect 

Mar 8, 2011 10:02:22 AM 	

N/A 

DateTimeDisconnect 	

DateTimeDisconnect 

Mar 8, 2011 10:02:34 AM 	

Mar 8, 2011 10:02:36 AM 

Duration 	

Duration 

12 	

0 

--- 
Lelio Fulgenzi, B.A. 
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1 
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN) 
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
Cooking with unix is easy. You just sed it and forget it. 
- LFJ (with apologies to Mr. Popeil) 

_______________________________________________ 
cisco-voip mailing list 
cisco-voip at puck.nether.net 
https://puck.nether.net/mailman/listinfo/cisco-voip 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/6b19aa1c/attachment-0001.html>

------------------------------

Message: 11
Date: Thu, 24 Mar 2011 22:24:46 -0700 (PDT)
From: Cisco Voip <cisco_newbie at yahoo.com>
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] SIP trunk configuration !
Message-ID: <614467.87105.qm at web113904.mail.gq1.yahoo.com>
Content-Type: text/plain; charset="us-ascii"

Dear all, 

I am sorry if its a sumb question. Can someone refer me any doc in which ITSP 
side configuration is given for sip trunking solution on Cisco router.

thanks

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110324/0354715d/attachment-0001.html>

------------------------------

Message: 12
Date: Thu, 24 Mar 2011 23:54:53 -0700 (PDT)
From: Paul <asobihoudai at yahoo.com>
To: Cisco Voip <cisco_newbie at yahoo.com>, cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SIP trunk configuration !
Message-ID: <806089.67819.qm at web111313.mail.gq1.yahoo.com>
Content-Type: text/plain; charset=us-ascii

try this
http://www.cisco.com/en/US/solutions/ns340/ns414/ns728/networking_solutions_products_genericcontent0900aecd805bd13d.html

------------------------------

Message: 13
Date: Fri, 25 Mar 2011 03:06:32 -0700 (PDT)
From: Cisco Voip <cisco_newbie at yahoo.com>
To: Paul <asobihoudai at yahoo.com>, cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SIP trunk configuration !
Message-ID: <740619.78202.qm at web113909.mail.gq1.yahoo.com>
Content-Type: text/plain; charset="us-ascii"

Dear Sir, 

Those are mainly case studies i think, where i can find a working example of SIP 
trunking (ITSP side)

Kindly help me

________________________________
From: Paul <asobihoudai at yahoo.com>
To: Cisco Voip <cisco_newbie at yahoo.com>; cisco-voip at puck.nether.net
Sent: Fri, March 25, 2011 11:54:53 AM
Subject: Re: [cisco-voip] SIP trunk configuration !

try this
http://www.cisco.com/en/US/solutions/ns340/ns414/ns728/networking_solutions_products_genericcontent0900aecd805bd13d.html

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110325/5ab45550/attachment-0001.html>

------------------------------

Message: 14
Date: Fri, 25 Mar 2011 11:43:32 -0300
From: "Michel L. M. B. Perez" <michelmbperez at gmail.com>
To: Cisco Voip <cisco_newbie at yahoo.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SIP trunk configuration !
Message-ID:
	<AANLkTimdaBgAnezfC2vDf9tBUJe3O2mrKLjkHjrUp0ZA at mail.gmail.com>
Content-Type: text/plain; charset="iso-8859-1"

Hello,

This can be usefull. ->
http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns728/ns832/822195_2.pdf
 and
http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns728/ns833/911277.pdf

Bye.

============
Michel Perez
(48) 8409-0110

2011/3/25 Cisco Voip <cisco_newbie at yahoo.com>

> Dear Sir,
>
> Those are mainly case studies i think, where i can find a working example
> of SIP trunking (ITSP side)
>
> Kindly help me
>
>
> ------------------------------
> *From:* Paul <asobihoudai at yahoo.com>
> *To:* Cisco Voip <cisco_newbie at yahoo.com>; cisco-voip at puck.nether.net
> *Sent:* Fri, March 25, 2011 11:54:53 AM
> *Subject:* Re: [cisco-voip] SIP trunk configuration !
>
> try this
>
> http://www.cisco.com/en/US/solutions/ns340/ns414/ns728/networking_solutions_products_genericcontent0900aecd805bd13d.html
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110325/0dfa6247/attachment-0001.html>

------------------------------

Message: 15
Date: Fri, 25 Mar 2011 08:24:15 -0700
From: Mark Holloway <mh at markholloway.com>
To: "Michel L. M. B. Perez" <michelmbperez at gmail.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SIP trunk configuration !
Message-ID: <9CFE4E29-A75A-4AD1-8E1F-B3109EB1BD2E at markholloway.com>
Content-Type: text/plain; charset="us-ascii"

This is what you're looking for.  Scroll down to Cisco Unified Border Element to SIP Service Provider and note all the various PDF's for different ITSP's.

http://www.cisco.com/en/US/solutions/ns340/ns414/ns728/networking_solutions_products_genericcontent0900aecd805bd13d.html

On Mar 25, 2011, at 7:43 AM, Michel L. M. B. Perez wrote:

> Hello,
> 
> This can be usefull. -> http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns728/ns832/822195_2.pdf and http://www.cisco.com/en/US/solutions/collateral/ns340/ns414/ns728/ns833/911277.pdf
> 
> Bye.
> 
> ============
> Michel Perez
> (48) 8409-0110
> 
> 
> 
> 2011/3/25 Cisco Voip <cisco_newbie at yahoo.com>
> Dear Sir, 
> 
> Those are mainly case studies i think, where i can find a working example of SIP trunking (ITSP side)
> 
> Kindly help me
> 
> 
> From: Paul <asobihoudai at yahoo.com>
> To: Cisco Voip <cisco_newbie at yahoo.com>; cisco-voip at puck.nether.net
> Sent: Fri, March 25, 2011 11:54:53 AM
> Subject: Re: [cisco-voip] SIP trunk configuration !
> 
> try this
> http://www.cisco.com/en/US/solutions/ns340/ns414/ns728/networking_solutions_products_genericcontent0900aecd805bd13d.html
> 
> 
>       
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110325/db345c7c/attachment-0001.html>

------------------------------

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

End of cisco-voip Digest, Vol 89, Issue 25
******************************************

*****************************************************************************
This email and all contents are subject to the following disclaimer:

http://www.datacraft-asia.com/disclaimer
*****************************************************************************
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20110326/b4a5aa7d/attachment.html>