[cisco-voip] Meridian Voice Service

[Buchanan, James]

The ease of it is really determined by two things: a) For Unity/Unity Connection, is Greetings Administrator configured to administrator call handler greetings, and b) for IPCC, is there a recording interface configured to easily change prompt recordings?

If those two things are in place, either solution can be fairly easy.

Thanks,

James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at ctiusa.com>
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com<http://www.presidio.com/>
CCIE #25863, Voice


From: Haas, Neal [mailto:nhaas at co.fresno.ca.us]
Sent: Wednesday, May 11, 2011 9:21 AM
To: 'Erik Goppel'; Buchanan, James
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Meridian Voice Service

We are moving from a Nortel Shop, We used Meridian, MER Mail and such. We currently use Unity Connection for all of our voice announcements. In the future we are going to IPCC because it has more features. I don't know if it is easier or not.

Neal

From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Erik Goppel
Sent: Wednesday, May 11, 2011 12:06 AM
To: Buchanan, James
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Meridian Voice Service

Edgardo,

You might want to use IPCC instead of Unity to achieve this.
it is way easier, and more flexible than call handlers.


Good luck,

Erik Goppel
On Wed, May 11, 2011 at 4:34 AM, Buchanan, James <jbuchanan at presidio.com<mailto:jbuchanan at presidio.com>> wrote:
Call handlers in Cisco Unity/Unity Connection voicemail handle this.

James Buchanan | Technology Manager, UC | South Region | Presidio Networked Solutions
12 Cadillac Dr, Suite 130, Brentwood, TN 37027 | jbuchanan at presidio.com<mailto:jbuchanan at ctiusa.com>
D: 615-866-5729 | F: 615-866-5781 | www.presidio.com<http://www.presidio.com/>
CCIE #25863, Voice

From: cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net> [mailto:cisco-voip-bounces at puck.nether.net<mailto:cisco-voip-bounces at puck.nether.net>] On Behalf Of Edgardo Perez
Sent: Tuesday, May 10, 2011 5:02 PM
To: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: [cisco-voip] Meridian Voice Service

What is the equivalent service in the Cisco IP Telephony environment for the Nortel Meridian Voice Service?

We have some DNs in our company for announcements that use this Meridian Voice Service. Some of these announcements are updated daily, like the Cafeteria Menu, and others once in a while, like the Job Fair Announcement or the Inclement Weather Announcement.

Any ideas?

We have Unity Connection and IPCC if that helps.

Thanks for your help.

Edgardo (Ed) Perez
Assistant Director
Network Services
Southwest Research Institute, Information Technology Center,
6220 Culebra Rd., P.O. Drawer 28510, San Antonio, TX 78228-0510
voice: (210) 522-2880, fax: (210) 522-3424
e-mail: edgardo.perez at swri.org<mailto:edgardo.perez at swri.org>


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